BetFree Casino Review – Scam or Safe?

BetFree is a relatively new online casino and this is probably the reason for some of its flows. For now, we can definitely describe it as an average type of online gambling house just because it didn’t manage to live up to our expectations.

Let’s start with the positives however. BetFree Casino is truly reputable and owned by a regulated e-gaming company so you have no reasons to doubt its credibility. What’s more, the enterprise actually collaborates with a wide range of game suppliers so a first-rate gaming library is to be expected here, including thousands of Slots, Table games, Live casino activities, and eSports. No Sports betting is available though, so keep this in mind.

On the flip side, beware that this casino comes with a really small selection of both promotional campaigns and payment methods, so things seem a bit discouraging at this point. On top of that some deposit and withdrawal fees may occur, that’s why we suggest reading the following lines carefully before opening an account here.

Let’s start with the promotions:

Bonuses

As you see, there are only two bonuses here so the range definitely seems insufficient to us. Apart from the Welcome Casino Bonus and the Weekly Cash-back there is nothing left to enjoy here – no regular weekly or weekend offers, nor any Tournaments. A VIP Program is also unavailable so if you expected a varied range of promotions – don’t hold your breath.

On the other hand, the rewards themselves seem rather valuable and even attractive, with standard minimum deposits.

In addition to that, if you think about it, the poor selection is probably due to the new found status of this house, so we definitely have high hopes that it will expand its promotional campaigns any time soon. At least it would be nice if the casino adds a couple of Tournaments to brighten things up, otherwise the range is quite off-putting. Until then, here’s what you can find here at the time of writing:

The Casino Welcome Bonus is available right after you register – you can place your first deposit here of at least €20 and get a 100% reward up to €1000 and 100 free spins on top of that. As you see, even though the promotions are not a lot, at least the prize is pretty impressive. As a matter of fact, the welcome bonus is more than we had expected since both the multiplier and the maximum cash reward are quite generous, and the free spins are just a great addition to all of that. Not only that but the free spins are awarded on the popular Slot Big Bass Bonanza powered by Pragmatic Play.

The entry point of €20 is also a standard amount for the sector since most of the houses tend to ask for the same, so we are pleased at this point. Still, beware that you have to make the qualifying investment within 14 days of registering, or you may lose the chance to claim this bonus.

What we don’t like however is the wagering requirement that applies for your deposit and bonus. To be precise, you need to make at least 50 turnovers of the total amount in order to perform any payouts. This is actually more than the standards for the market, which feature between x30 and x40 wagers. As for the winnings resulting from free spins, they have to be wagered at least 35 times, which is a reasonable amount, we are fine with. In addition to that, don’t forget that you have exactly 7 days to meet the wagering requirements otherwise the promotion will expire and you can lose not only the prize but all generated winnings.

Another essential detail is that the free spins shall be claimed in your profile within 7 days after the bonus has been completed. Which may mean that you have to use your bonus cash first and then receive the free spins.

Now, when it comes to the maximum cash-out rule, we are not impressed either, mainly because of how restrictive it actually is. To be exact, as the casino states itself, the amount to be transferred to a customer's real money account after wagering cannot exceed the total of all Live Casino and Slot bets made with real money during the wagering period, plus the bonus amount multiplied by 10. In short, you won’t be allowed to withdraw more than 10 times the initial bonus amount.

In addition, pay attention that deposits made using Skrill, Neteller, or Pay4Fun payment methods are not eligible for the current promotion, so be careful which banking option you choose to top up your balance.

The Weekly Cash-back features between 5% and 10% of refund with a maximum reward up to €2000. It can be received once a week, as the name implies, and every customer is automatically enrolled in the program. The promotional period is from Monday to Sunday, so all payouts shall be processed within 48 hours following the end of the offer. In order to cash-out your winnings however you need to make at least 1 turnover of your reward, which is pretty favorable if you ask us. Just make sure to meet the requirement in terms of 7 days from the moment you receive the cash-back. Still, the casino doesn't explain how you can qualify for the maximum of 10% cash-back or what determines the exact percentage of refund.

License

BetFree Casino is owned and operated by Rozert N.V., a company established under the laws of Curacao and holding a legit e-gaming license issued by the Government of Curacao. To be precise, there are four master license holders that are authorized by the Government to oversee the e-gaming market. They serve as some kind of supervising agents that are obligated to regularly report directly to the Curacao Gaming Control Board (CGCB). To be precise, these companies are Curacao Gaming Services Provider N.V., Curacao E-Gaming N.V., Curacao Interactive Licensing N.V., and Antillephone N.V.

In this case, BetFree is regulated by Gaming Curacao – the latter can easily be confirmed simply by clicking on the small logo of the regulator at the bottom of the page. It’s actually a dynamic deal that leads to the license itself. Have a look:

Checking for a digital seal is one simple and time-tested way to verify your new casino’s credibility. The latter is of utmost importance if you want to gamble with a piece of mind knowing that all of your personal data is well protected and that all games are provably fair. All regulated houses are obligated to adhere to numerous rules in order to ensure that and a lot more. Here are just some of the perks of dealing with an authorized online casino:

First and foremost, your personal information such as banking details, ID, address, and any kind of private data is taken good care of just because advanced encryption technology must be used. In addition to that many anti-fraud measures are also mandatory meaning that no money laundering or identity theft are actually possible.

In addition to that, in this case BetFree also claims that all client funds are protected in the event of insolvency by segregation of funds in a separate bank account. Furthermore, the Company’s bank of choice ensures that users’ funds are not subject to the enforcement, seizure, or execution of any claim against the Company and these funds are not considered to form part of the Company’s assets in the event of insolvency.

When it comes to the fairness of the games, you don’t have any reason to worry about that either. The reason is simple – all licensed houses must use random number generators (RNGs) in order to ensure the genuine and unmanipulated outcome of each game.

Apart from that, there are a lot more advantages, but some of them feature reliable payment methods, fast and smooth transactions, professional customer support, and of course – responsible gaming tools. The latter means that every client must be able to set daily, weekly, or monthly deposit limits, as well as limits on the time spent on gambling. Self-execution options also must be available.

Next, this website is also pretty user-oriented since you can access it in a bunch of different languages. Have a look:

Languages: Arabic, Bengali, Chinese, English, Finnish, French, Greek, Italian, Norwegian, Polish, Portuguese, Russian, Spanish

The list of restricted countries is also rather short, which is another good news. Still, if you are a resident of any of these territories, you won’t be allowed to bet here, so check the list down below just in case:

Restricted countries: Aruba, Australia, Austria, Bonaire, Sint Eustatius and Saba, Curaçao, France, Germany, Netherlands, Spain, United Kingdom, United States

Deposit and Withdrawal

Currencies: Australian Dollar (AUD), Brazilian Real (BRL), British Pound Sterling (GBP), Canadian Dollar (CAD), Euro (EUR), Indian Rupee (INR), Japanese Yen (JPY), Mexican Peso (MXN), New Zealand Dollar (NZD), Norwegian Krone (NOK), Russian Ruble (RUB), South African Rand (ZAR), Swiss Franc (CHF), Turkish Lira (TRY), US Dollar (USD)

BetFree works with a really small range of banking options which is another disappointment to be honest. You can find the traditional credit/debit cards here such as Visa and Mastercard, and also use bank transfers and crypto transactions, but nothing more is available unfortunately. No online payment solutions are to be found like for example Mifinity, MuchBetter, Jeton, Skrill, or Neteller to name a few, all of which are widely popular right now, so their absence is rather off putting.

Still, you have a rather nice selection of crypto coins at your disposal. To be precise the latter include Bitcoin, Tether, Ethereum, Dogecoin, Tron, Ripple, Binance, and USD Coin.

The payment conditions however are at odds at least to say, simply because some parts are pretty favorable while others are completely shocking. To be precise you can find low minimum deposit and withdrawal limits but also stumble across some pretty high transaction fees. See what we are talking about:

Apart from the limited deposit options, the rest of the conditions seem to be on point, or at least for most of the part. The minimum you can invest is fixed at €20 for credit/debit cards and bank transfers, which is a standard amount as we explained already. Yet, topping up your balance via crypto coins will require you to deposit at least €50 and that’s too much if you ask us. In addition, the casino states that all deposits may take from 1 to a maximum of 5 working days, which is another bummer. Usually all investments are instant, so we don’t see why depositing here would take that much time. What’s more, all deposits tend to be free of charge, but this is clearly not the case here either. In its Terms and Conditions the house states that not only withdrawals, but deposits may also come with up to 5% transaction fee to cover up any expenses, so keep this in mind.

The minimum withdrawal is said to be at least €20 and that’s standard as well, so we have no complaints in that regard. All cash-outs are said to take up to 5 business days which seems a bit too much to us. In fact, most of the houses offer cash-outs with execution time from 1 to 3 working days, which is considered as the golden standard. Of course the time required to receive your funds actually depends on many additional factors like for example the amount you wish to withdraw or the payment method itself. Still, 3 days seem more than enough for the cash-out to be processed, so we are not especially happy with the conditions here.

The maximum daily withdrawal limit is €15000 and the maximum amount you can cash-out per month is €60000. Still, beware that the company may limit the withdrawal limit to €50000 per month in case the player wins per a single win more than €50000 or an equivalent sum in a different currency.

As we mentioned already, you should note that all deposits and pay-outs may be subject to an administrative fee of up to 5% to cover any transaction expenses incurred.

Apart from that, the company also reserves the right to deduct a 5% service fee at its discretion from winnings in sports-betting achieved by players residing in selected countries. This service fee will be deducted prior to the winning being credited to the player's account. Still, the exact countries this rule applies to are not specified.

Furthermore, the casino may also charge a processing fee on any deposits which were not spent on play, should the player wish to withdraw the funds. Such processing fees may amount to up to 10% of the amount deposited. In fact, this is a standard rollover requirement that aims to prevent money laundering and that many reputable houses tend to implement. Still, BetFree fails to clearly explain how many turnovers of your deposit you need before being eligible to perform any payouts. Usually the requirement features between x1 and x3 wages, but any amount higher than that is rather unfavorable for you, so keep this in mind.

And finally, remember that if you don’t use or at least log in to your account for 12 consecutive months it shall become inactive and a monthly administrative fee of €5 shall be charged. This is another standard procedure that every other casino tends to implement. What’s more, the casino takes the responsibility to contact you a month prior to these changes and also gives you the opportunity to reactivate your account and withdraw the money. Here’s the full statement:

Games and game suppliers

BetFree Casino collaborates with around 102 game suppliers and that’s a great range for sure. Like some of the best in the industry, this house managed to partner with a wide variety of software developers, some of which are real legends such as Pragmatic Play, Wazdan, Yggdrasil, Play’n Go, Playson, NetEnt, Evolution, and Quickspin to name a few. All of this logically leads to a broad gaming library with lots of trendy content. Below you can see the full list of game providers this casino works with:

Game providers: Play'n GO, PragmaticPlay, Red Tiger Gaming, Evolution, Microgaming, Playtech, Igrosoft, Yggdrasil, Relax Gaming, Hacksaw, Nolimit, 1x2gaming, 4ThePlayer, Amatic, Amigo Gaming, Atmosfera, AvatarUX, BGaming, Belatra, BetGames.tv, Betsoft, Betsolutions, Big Time Gaming, Blue Guru Games, Blueprint, Boldplay, Booming Games, CT Interactive, Charismatic, Concept Gaming, ELK, Electric Elephant, Elysium Studios, Endorphina, Espresso Games, Evoplay, Ezugi, Fantasma, Fazi, Four Leaf Gaming, Foxium, Fugaso, GameArt, Gamevy, Gamzix, Habanero, Just For The Win, KA Gaming, Kalamba, Lightning Box, MPlay, Macaw Gaming, Mascot, NetEnt, NetGaming, Northern Lights, OneTouch, PGSoft, Petersons, Platipus, Playson, Quickspin, Rabat, Red Rake, Retro Gaming, Revolver Gaming, RubyPlay, Gamebeat, Silverback, Skywind, Slotmill, Smartsoft Gaming, Spade Gaming, Spinmatic, Spinomenal, Spribe, Swintt, Thunderkick, Turbogames, Vibra Gaming, Vivo Gaming, Wazdan

The gaming lobby however is not what we were hoping for. It’s just too simple with several main categories and no additional filters or themes to ease your search. On top of that there’s no dedicated category for Table games which means that you have to search for them one by one using the search engine and that’s pretty annoying and slow. Apart from that, the rest of the categories feature Recommended games, Most Played, Slots, Live casino games, eSports, and Bingo.

The Slots menu seems vast enough with many popular titles on the list. To be precise there are more than 7700 games here, among which you can spot beloved names such as Sweet Bonanza, Sugar Rush, Gates of Olympus, Book of Dead, Legacy of Dead, Age of Asgard, 9 Coins, Gonzo’s Quest, Starburst, Rise of Olympus, Sweet Alchemy 100, Lady Wolf Moon, Starlight Princess, Reactoonz, Moon Princess, Buffalo King, Wild West Gold, Tome of Madness, Eye of Cleopatra, Aztec Magic Bonanza, Elvis Frog in Vegas, The Dog House, Release the Kraken, Wolf Fang, Bonanza Billion, Book of Cats, and Candy Monsta.

You can also enjoy a lot of trendy Crash games such as Plinko, Spaceman, Aviator, Aero, Bayraktar, Limbo XY, Magic Keno, Crash X, and AviatriX.

When it comes to Table games, after you visit the Slots menu you can actually find several internal categories such as Baccarat, Poker, Blackjack, Roulettes, Instant Games, and some more. It’s confusing why exactly these games are situated there, but anyway at least you can more easily find some table activities. The range in general seems decent to us – overall you can find around 400 table games which is a nice selection. Some of the most attractive titles happen to be European Roulette, Bonus Roulette, Multi Roulette, Lightning Roulette, Golden Time Roulette, Virtual Roulette, First Person Blackjack, 21 Burn Blackjack, 7 Handed Blackjack, Atlantic City Blackjack, Blackjack Supreme, Premium Blackjack, No Commission Baccarat, Baccarat Supreme, Golden Wealth Baccarat, Lightning Baccarat, Ultimate Baccarat, Joker Poker, Aces and Eights, Bonus Deuces Wild, Caribbean Beach Poker, Casino Hold’em Poker, Video Poker, Jacks or Better, Oasis Poker, Magic Poker, Three Card Poker Deluxe, Andar Bahar, Teen Patti, Sic Bo, and Dragon Tiger.

The Live Casino menu also has a lot of internal categories so it’s a lot easier to find what interests you the most. What’s more, we consider the whole range to be broad and full of engaging content since it hosts around 500 live activities in total. Some of the most popular ones happen to be Auto Roulette, Mega Wheel, Crazy Time, Lightning Roulette, Texas Hold’em Bonus Poker, Dragon Tiger, Speed Roulette, Salon Prive Blackjack, Casino Hold’em Poker, Andar Bahar, Blackjack Diamond VIP, Baccarat Control Squeeze, Free Bet Blackjack, Unlimited Blackjack, Lightning Dice, Boom City, Golden Wealth Baccarat, Monopoly Live, Dream Catcher, Speed Auto Roulette, Baccarat A, Blackjack Azure, Blackjack Fortune VIP, and Monopoly Big Baller to name a few.

In addition, no Sports betting is available here, so keep this in mind.

Conclusion

Overall, BetFree Casino definitely has some pros and cons at the same time so it was kind of difficult to reach a final decision. Still, given the pretty insufficient range of promotions and payment methods plus the transaction fees being charged, we consider this house to be a rather inappropriate choice for you. Its legal license and wide gaming library are great and all, but don’t seem to be enough to please the needs of players nowadays. There are plenty of enterprises that can offer the same and a lot more favorable bonus and payment conditions, so we suggest looking for an alternative instead.