CasinoGalaxy Review: Scam or Safe?

CasinoGalaxy is a casino that did not manage to impress us in any regard. Although the casino offers large selection of slots and does not have strict withdrawal restrictions, there is not much good going on beside that. It is troublesome enough that CasinoGalaxy is unregulated and anonymous, but this is not the only issue. Both the bonus offers and the potential payment options were extremely limited. Players will also have a very difficult time finding the games they want to play due to the poorly arranged game library.

We strongly advise that you turn to a regulated casino that has more to offer – such establishments are better both in terms of safety, and in terms of entertainment value.

CasinoGalaxy Bonuses

CasinoGalaxy offers few bonus offers – in fact, we were only given the chance to activate a No Deposit Bonus. In the Terms and Conditions,i it was pointed out that the casino also offers a Welcome Bonus – but not a lot of information about that bonus was provided.

At least, the No Deposit Bonus CasinoGalaxy offers seemed good enough. Once you open an account, you will get the chance to get 25 free spins on one of four slots – Bonanza Billion, Elvis Frog in Vegas, Miss Cherry Fruit, or Book of Pyramids. In order to withdraw the free spin winnings, you will have to wager them 25 times – which is fairly little considering that many casinos would ask you to wager your No Deposit Bonus as much as 60-80 times. However, keep in mind that the wagering period is just 24 hours which is very little. The maximum win from the free spins is €100 which is pretty good.

The mysterious Welcome Bonus seemed to require a minimum deposit of €20 and came with standard wagering requirements of 40x. Once you have activated the bonus, you will have 7 days to wager it. The cash-out limit seemed to be €500. However, no information was provided about the exact size of this bonus.

Many casinos offer great Welcome Packages and No Deposit Bonuses on top of amazing Reload Bonuses, Cashback, and Rakeback programs, and Free Spin promotions – as a whole, what CasinoGalaxy had to offer in terms of promotions did not impress us in the slightest.

CasinoGalaxy License

CasinoGalaxy is owned by an anonymous operator – at no point did the casino mention what the company behind it is called. Moreover, this casino is certainly not regulated. Licensed casinos are obligated to embed a digital seal at the footer of their website. The seal is supposed to make it easier for clients to confirm that a certain establishment is regulated and therefore follows certain procedures, has met certain requirements, and implements certain policies. This was not the case with CasinoGalaxy – they did not seem to hold any sort of license. This does not automatically make the casino a scam scheme since unregulated casinos that are still reliable exist. However, it does mean that you would not get the same level of protection since such establishments answer to nobody.

The two jurisdictions with the strictest gambling-related laws and policies are Malta and the UK, so if you want to play with a trustworthy operator, those regulated in one of these two countries are your best option. Casinos licensed by reputable regulatory bodies like the Malta Gaming Authority (MGA) or the UK Gambling Commission (UKGC) have to meet stringent requirements to obtain their licenses. Such establishments must make sure that customers are treated fairly and that certain responsible gambling policies are implemented. They must offer a variety of tools to encourage responsible gambling, such as time-out alerts, personalized deposit limits, and other self-exclusion alternatives. Client data protection and fraud prevention are also a priority. Finally, licensed operators must prove the fairness of games and conform to strict technical requirements. To guarantee that all games are totally random and luck-based, Random Number Generators (RNGs) and other safety precautions must be utilized.

Another important regulatory hub is Curacao, an offshore jurisdiction that is a favorite to online casinos because of its straightforward and swift licensing process. Despite this, there are still many reliable, legitimate casinos regulated in the country. Simply make sure the casino is licensed by one of the four master license operators in the country – the local government does not actually license local casinos directly. Also, make sure to work with companies that are already established since this offers a far higher level of protection.

Restricted countries: United States, United States Minor Outlying Islands

Languages: English, German, Russian, Spanish, Finnish, French, Japanese, Norwegian, Polish, Turkish, Chinese

CasinoGalaxy Deposit and withdrawal

Currencies: Bitcoin (BTC), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Tether (USDT), US Dollar (USD), Euro (EUR), Japanese Yen (JPY)

CasinoGalaxy accepts deposits made with a credit/debit card, or in crypto. We would like to point out, however, that the card deposit system looked a bit weird – this is not a processing system we have ever encountered before.

The minimum deposit and minimum withdrawal amounts were both fairly low at $10 and $20. The casino also has very liberal withdrawal limits and allows players to withdraw as much as €2500 per day and €15 000 per month.

Before making a withdrawal request, you have to wager your deposit 3 times. This is a standard requirment for most online casinos – they will ask you to wager your deposits 1 to 3 times before allowing withdrawals in order to prevent money laundering.

CasinoGalaxy Games and game suppliers

CasinoGalaxy works with about 15 well-known and respected game providers. The casino offers more than 2400 games in total which means that their game library is more than decent. However, the smaller number of providers also means that you would not get such a big variety – some established casinos tend to work with 100 or more game providers.

Game providers: Betsoft, Ezugi, Platipus, Wazdan, Habanero, Evolution, Tom Horn, Booming Games, PragmaticPlay, Belatra, Absolute Live Gaming, Mr Slotty, LuckyStreak, Other

CasinoGalaxy offers a very good selection of Slots – if you are a fan of this sort of game, you will not be disappointed. The themes of the games varied a lot but all of them were beautiful and well-designed. These are only some of the slots you will get to play: Throne of Persia, Joker Heist, Safari Sam, Lucky Lady Clover, After Night Falls, Greedy Goblins, Zombie Town, Scroll of Adventure, Book of Pyramids, Back to Venus, Brave Viking, Fruit Million, Monster Pop, Macau, Lotus Love, Book of Anime, Lady Wolf Moon, and Dracula Gems.

The casino does offer access to online Table Games but their number is very limited. We still got to play a few different versions of popular casino games like Blackjack, Poker, Baccarat, Dice, and Roulette but the selection was not very varied. The casino also offers a few more casual games like Plinko and Minesweeper. All of these games were not in categories of their own – they were scattered across the casino's game library which did not leave a good impression.

The Live Dealer section was very badly organized. Even though CasinoGalaxy does seem to offer such games, they were once again scattered across the whole game library and we were not able to establish their exact number. We still learned that we will get to access boh casino games and game shows like Cash or Crash – but that is about all the information we can provide.

Although CasinoGalaxy seems to offer a decent number of games, especially slots, the fact that the game library was so badly organized made it hard to establish how good this casino's offer actually is. As a whole, this game library is nothing to write home about – there are plenty of casinos that offer far better catologs.

Conclusion

CasinoGalaxy is not exactly a casino we can recommend. They do offer a good variety of slots and are not restrictive when it comes to withdrawals but these are the only good things the casino can offer. The fact that CasinoGalaxy is unregulated and anonymous is bothersome enough but this is not the only problem. The bonus offers were very few, and so were the possible payment solutions. The badly organized game library makes it very hard for players to find the games they want to play. All of these things considered, we would recommend that you give this casino a hard pass.