Hugo Casino Review: Scam or Safe?

Hugo Casino Review: Scam or Safe?


Hugo Casino is a casino that claims to be regulated in Curacao – but that was probably not true. The casino's regulatory status is currently unclear which is reason enough for us to recommend that you avoid them. Moreover, the conditions that this establishment offers are not at all impressive. Read the following review and decide if working with this casino is actually worth it.

Hugo Casino Bonuses

Hugo Casino does not offer all that many bonuses and the ones it does have seem alright – but are hardly imaginative or the best we have ever seen. The biggest problem with the casino's promotional offers is that they came with quite high wagering requirements that would probably make it hard for players to withdraw the bonus itself and any winnings. Without further ado, here are the promotions Hugo Casino can offer to its clients:

BonusMin depositMax bonusWagering requirementsCash out limit
Welcome Package€20100% up to €600 + 275 spins50x-
Wild Cashback-20% up to €30030x-
Weekly Bonus€2040% up to €20050x-
Weekend Bonus€2060% up to €25050x-

The casino offers a Welcome Package that allows you to get bonuses on your first three deposits or more. The wagering requirements you need to reach before you can withdraw are 50x and need to be met within 7 days from the bonus activation. That might prove to be quite hard to do. The usual wagering requirements you can expect with most casinos are much lower – around 30-40x. The bonus can only be wagered on slot games.

  • First Deposit Bonus – This bonus grants you a top-up of 100% up to €150 if you deposit at least €20 and a 100% cash bonus plus 100 free spins if you deposit at least €50. Players will get 50 free spins per day.
  • Second Deposit Bonus – This promotion allows you to get a 60% bonus up to €150 if you deposit at least €20 and an additional 50 free spins if you deposit at least €50.
  • Third Deposit Bonus – If you deposit at least €30, you will get a 50% bonus up to €200. If your deposit exceeds €50, you will also get 100 free spins.

The casino also offers a Weekly Bonus of 40% up to €200 every Wednesday. This bonus also requires a minimum deposit of €20 and comes with wagering requirements of 50x.

If you deposit on the weekend, on the other hand, you can activate a Weekend Bonus of 60% up to €250. Once again, the bonus requires a minimum deposit of €20 and comes with wagering requirements of 50x.

Clients can also recover some of their weekly losses through the Cashback promotion. The exact cashback percentage can vary between 10% and 20% which is quite a lot. The maximum cashback amount is €300. In order to withdraw the cashback money, you need to wager it 30x.

Hugo Casino License

Hugo Casino did not openly announce the name of its operator on the website – and they did not mention anything about being regulated either. Licensed casinos usually embed a digital seal at the bottom of their website – this makes the license easy to track. This casino, on the other hand, seemed completelly anonymous at first. When we checked the Terms and Conditions, we found the name of the company that supposedly owns Hugo Casino – GBL Solutions N.V. This is a company that is regulated in Curacao by one of the four master license operators that operate in this country, Antillephone N.V. However, we could not find any proof that this legitimate, regulated company is actually the one behind Hugo Casino. In the end, we could not establish if this enterprise had made false claims or if it was actually owned by GBL Solutions N.V. – but there did not seem to be and this lack of transparency is bothersome enough.

We would not recommend that you work with unregulated casinos, especially ones that have made false regulatory claims. Unlicensed casinos are not necessarily scammers but the fact that they have not met any of the requirements licensed casinos have to face is undeniable.

Curacao's regulations and restrictions regarding online gambling are significantly more relaxed than those of more restrictive jurisdictions such as Malta and the UK. Nonetheless, there are still a ton of fully reputable, authorized casinos there. Casinos are not subject to direct government regulation in Curacao. Rather, four companies referred to as master license operators have received master licenses from it. These businesses are in charge of handling client complaints, making sure that clients receive fair treatment, and making sure that specific privacy protection, anti-fraud, and responsible gaming guidelines are followed. If security is your first priority, we would still advise you to work with a Maltese or UK casino as these establishments are typically quite trustworthy. But, keep in mind that not all Curacao casinos are created equal; some have excellent offers and still adhere to some fundamental standards.

Restricted countries: Afghanistan, Aruba, Belarus, Curaçao, France, Iran, Iraq, Israel, Korea, North, Moldova, Netherlands, Portugal, Romania, Russian Federation, Singapore, Sint Maarten (Dutch part), Slovakia, Turkey, Ukraine, United Kingdom, United States

Languages: English, Finnish, French, German, Greek, Hungarian, Italian, Norwegian, Polish, Swedish (Svenska)

Hugo Casino Deposit and withdrawal

Currencies: Euro (EUR)

Hugo Casino did not provide clear information about the payment options it offers or about a number of vital payment-related conditions. From what we could put together, the casino accepts payments made with credit/debit card, or via wire transfer – but no information was provided about minimum deposit amounts or deposit processing times. Hugo Casino did state, however, that it does not charge any fees on deposits – which is, in fact, nothing that is out of the ordinary with regulated casinos.

Deposit methodMinimumMaximumProcessing timeFee
Credit/Debit CardUnspecifiedUnspecifiedUnspecifiedFree

The minimum withdrawal amount, on the other hand, was specified – €20. That is actually a pretty low threshold which is quite convenient. However, the casino does have some quite restrictive withdrawal limits. You would not be able to withdraw more than €500 a day which is much lower than what most casinos would usually allow. The monthly withdrawal limits were more standard – €10 000 – but there are still plenty of casinos that have much higher thresholds in that regard.

Withdrawal methodMinimumMaximumProcessing timeFee
Credit/Debit Card€20€500up to 48 hoursUnspecified
Bank€20€500up to 48 hoursUnspecified

Hugo Casino Games and game suppliers

Hugo Casino works with many renowned game providers which is why they are actually able to provide access to a rich and enticing game library featuring a more than decent variety of games.

Game providers: 1x2gaming, 3 Oaks, PragmaticPlay, Play'n GO, Evolution, NetGame, NetEnt, BGaming, Thunderkick, Yggdrasil, Spinomenal, Games Global, Belatra, Gamzix, Gamebeat, Evoplay, Push Gaming, Vibra Gaming, Wazdan, Betsoft, Espresso Games, Mascot, Lucky, Leap-Gaming, Swintt, Atmosfera, Spribe, CT Interactive, Zillion, Tvbet, 1spin4win, Mr Slotty, Iron Dog Studio, Platipus, Onlyplay, Habanero, Amatic, Tom Horn, KA Gaming, Reevo, TrueLab, Skywind, Spade Gaming, Bet2Tech, Smartsoft Gaming, Nucleus, Alg, MPlay, Playtech, Turbogames, Felix Gaming, Kalamba, Slotmill, Mancala, Betsolutions, Candlebets, Oryx, LuckyStreak, Popiplay, Other

If you are a fan of Slots, you will probably be happy to find out that the casino offers many beautiful games with themes ranging from classic ones like Fruits and Mythological to Horror, Adventure, Animals, Western, etc. You will get to enjoy some of the current most popular slot games such as Gates of Olympus, Big Bass Bonanza, Big Bass Splash, Aztec Magic Bonanza, Zeus the Thunderer Deluxe, Lady Wolf Moon Megaways, Princess Suki, Monkey King: Path of Treasure, Master of Lightning, Gemhalla, Eagle's Gold, etc.

The casino also offers a more than decent Live Casino section that offers a wide variety of live dealer options – Roulettes, Baccarat, Blackjack, Poker, Dice, Bac Bo, Andar Bahar, etc. What is disappointing, however, is that this casino does not offer any Game Shows.

If you would prefer to play casual games or do some sports betting, this casino would disappoint you since no such options and games were available. As a whole, Hugo Casino's game library was on the decent side since it was well-organized and offered a good variety of slots and live casino games but if you are looking for anything beyond that, you will probably not be satisfied.


Hugo Casino is a casino that is probably fully unregulated and anonymous despite its claims. As a whole, they do not really have all that much to offer – despite the fact that their collection of slots and live casino games was decent, we would not consider the conditions the casino offers favorable. The wagering requirements for bonuses were far too high, the withdrawal limits were restrictive, and the choice of payment methods was rather poor.

There are plenty of great reliable casinos to work with instead – so do not waste your time on an enterprise that has far too few things to offer you.

Hugo Casino Pros and Cons

Decent game libraryUnclear regulatory status
Anonymous operator
Unclear payment conditions
Restrictive withdrawal limits
High wagering requirements
Does not offer Game Show options
Does not offer sports betting

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