Joya Casino Review: Scam or Safe?

Joya Casino is a new Curacao-licensed casino that packs a lot of potential despite a few less-than-favorable features. Take a deep dive with us and see what makes Joya Casino a good choice – and what the drawbacks of playing with them are.

Joya Casino Bonuses

Joya Casino offers a range of bonuses that seemed very attractive at first glance – and some of them actually were. Others, however, came with outrageous wagering requirements which is why the casino's promotional offers were, as a whole, a bit of a mixed bag.

Joya Casino's Welcome Package allows players to get bonuses on their first four deposits of €30 or more.

• First Deposit Bonus – This bonus allows you to get a 150% top-up of up to €1000. That is amazing – and the wagering requirements are quite standard at 35x. Keep in mind, however, that you only have 15 days to meet them.
• Second Deposit Bonus – This bonus is even more impressive – 200% up to €1500. Here is where things get a bit outrageous when it comes to wagering requirements. You will have to wager your deposit plus the bonus 60 times before you can withdraw – and that is a lot higher than the 30-40x most casinos would usually ask for.
• Third Deposit Bonus – This is a 250% up to as much as €2500. However, the wagering requirements are even higher for this bonus – 80x.
• Fourth Deposit Bonus – This is a huge 300% bonus up to €3500. The wagering requirements are also outrageously high at 100x.

Joya Casino offers a 50 Free Spins promotion to newly registered players. The wagering requirement here is standard – 35x – but keep in mind that there is a cash-out limit – you would not be able to withdraw more than €50.

The Crypto Friday Boost promotion is available each Friday to clients who deposit at least €30 using crypto. You can get a 200% top-up up to €1500 and you will only need to wager it 30x before you can withdraw.

Finally, there is the 20% cashback promotion that comes with no wagering requirements and a high cash-out limit of €500. This promotion gives you the chance to recover 20% of your weekly losses – no strings attached.

Joya Casino License

Joya Casino is operated and owned by Provably Fair Gaming B.V. – a company regulated in Curacao by Curacao eGaming. Although this is an offshore license, the fact that this is a regulated company is not to be neglected. Licensed casinos are obligated to implement certain safety protocols and practices that ensure that clients are treated in a fair and transparent manner. That is not something you can generally count on with an unregulated casino. Even though Curacao regulators, Curacao eGaming included, are hardly the strictest and most serious when it comes to things like clients' complaints and regulatory procedures, working with a regulated enterprise is still more than worth it.

Curacao has become a popular regulatory hub for online gambling websites in recent years. A lot of casinos apply for a license in Curacao, mostly because obtaining such a license is much quicker and easier than in jurisdictions with strict regulatory systems, like Malta or the UK.

The Curacao government has authorized four independent companies, called master license operators, to regulate local casinos. These operators are then in charge of monitoring the activities of casinos and guaranteeing that clients will be treated in accordance with all laws. They are responsible for ensuring that all applicable anti-fraud and privacy protection regulations are followed. Another crucial issue is responsible gaming. Curacao casinos are required to provide at least some safe gambling tools such as time-out limits and deposit limits.

Having said all of this, some master license operators are considered to be more trustworthy than others, and Curacao eGaming is not exactly known for its commitment to promptly addressing customer complaints. In fact, the company has been involved in scandals in the past.

It is recommended that you do some research prior to depositing with a particular Curacao casino. While there are many reliable casinos in Curacao, not all of these companies are a great choice; each one should be evaluated individually. That might not be such a problem in the near future since the Curacao government has recently made a commitment to regulate local casinos more strictly and aims to become a top-tier regulatory hub like Malta and the UK. For the time being, however, exercising caution is still advisable – check what players and independent reviewers are saying online before opening an account with a particular casino.

Restricted countries: Cuba, Iran, Korea, North, Russian Federation, Syria

Languages: English, German, Portuguese, Spanish

Joya Casino Deposit and withdrawal

Currencies: Euro (EUR)

Joya Casino currently only accepts payments made with Visa or MasterCard, in crypto via Binance, or through the Brazilian electronic payment solution PIX. The casino has made a commitment to expand its list of payment solutions in the future and add popular payment systems like AstroPay and MiFinity to the list but currently, the list of possible payment solutions is quite short.

The minimum deposit amount is very low – between €5 and €10, and deposits seem to be processed instantly and free of charge on the casino's side.

No information was provided about minimum and maximum withdrawal amounts, or about withdrawal processing times. Casinos usually take anywhere between 1 and 5 business days to process withdrawals but that also depends on the payment method the player is using. Joya Casino did not provide any information about maximum withdrawal limits, or about the wagering requirements you will probably need to meet before placing a withdrawal request but you should keep in mind that such conditions are quite common and they probably exist with this casino as well.

Joya Casino Games and game suppliers

Joya Casino works with a fairly large number of game providers, including some of the most established ones in the industry like Pragmatic Play, Evolution, Ezugi, Nolimit City, and Endorphina. Considering this, it is hardly surprising that the casino offers a varied, decent game library featuring more than 7300 games in total.

Game providers: 1x2gaming, 3 Oaks, 5 Men, Evolution, Ezugi, PragmaticPlay, Vivo Gaming, Amigo Gaming, Betixon, Betsoft, Big Time Gaming, Blueprint, Booming Games, Caleta, CT Interactive, Elysium Studios, Endorphina, Evoplay, Fazi, Felix Gaming, Felt Gaming, Fugaso, GameArt, Habanero, Golden Race, Hacksaw, Iron Dog Studio, Kalamba, Kiron, Leap-Gaming, Mascot, Mr Slotty, NetEnt, Nolimit City, OneTouch, PGSoft, Platipus, Play'n GO, Playson, Qora Games, Red Rake, Quickspin, Red Tiger Gaming, ReelPlay, Reevo, Relax Gaming, Revolver Gaming, Salsa Technology, Skywind, Smartsoft Gaming, Spade Gaming, Spinmatic, Spinomenal, Spribe, Swintt, Thunderkick, Tom Horn, Tvbet, Vibra Gaming, Virtual Generation, Wazdan, Other

Fans of slots will not be disappointed – this casino offers a ton of popular titles like Gates of Olympus, Big Bass Bonanza, Book of Dead, Sakura Fortune 2, Sweet Bonanza, Dr. Jekyll and Mr. Hyde, Fruit Zen, Sugar Skulls, Dia De Los Muertos, Taboo, Eye Of Cleopatra, Great Rhino Megaways, and many others. Sadly, the slot section was quite badly organized – viewing games according to the game provider was the best option, otherwise finding a particular slot could prove quite hard to do.

Joya Casino presented us with a good variety of table games – and that section was organized a lot more neatly. You could easily access various Blackjack, Roulette, Poker, and Baccarat games separated into these particular categories.

If you are into Lottery games, the casino has you covered with a few options such as the Ezugi Lottery Lobby, and the Lottery Ticket section.

The Live Game section was very impressive and featured a very large number of games – over 500. We could not help but notice, however, that no Game Show options were provided – this casino only offers live casino-based events.

As a whole, this casino offers quite an impressive selection of games and we would strongly recommend checking it out yourself.

Conclusion

Joya Casino seems like a very decent casino despite a few drawbacks. This is a Curacao-licensed enterprise that offers an impressive variety of slots, table games, and live casino events, and some quite enticing bonuses. Keep in mind, however, that this is still a new casino that has not proven itself yet. Their list of payment methods is very short and the wagering requirements some bonuses come with are outrageously high. However, we can still recommend checking out Joya Casino as we do believe they have quite a lot of potential.