Plaza Royal Casino Review: Scam or Safe?

Plaza Royal Casino tries to sell a classic Las Vegas idea mixed with the convenience of online gambling, but does not achieve the desired effect at all. We are not saying that it fails, as it inadvertently does not take full advantage of abilities within its reach. What could have been a fantastic casino results in a subpar experience for all.

BONUSES

Welcome Deposit Bonus of 250 Free Spins Plus up to €777: Invest at least €10 to activate the bonus. There are a total of three packages here that make up the welcome offer. So the first three deposits a user makes will grant him separate welcome packages.

• 1st Deposit Welcome Bonus of 100 Free Spins Plus 100% up to €259: The spins can be played only on 9 Masks of Fire.
• 2nd Deposit Welcome Bonus of 75 Free Spins Plus 50% up to €259: The spins are available on Book of Dead.
• 3rd Deposit Welcome Bonus of 75 Free Spins Plus 77% up to €259: The Free Spins can be played on Fire Joker slot only.

The wagering requirement is set at 35x.

Daily Spin Frenzy: The deal behind this bonus is a set of free spins that are given to users when they complete daily wagering requriements, which are actually very high and might not really be worth the free spins, as you will see:

• Wager €1000 to get 50 free spins.
• Wager €50 for 25 free spins.
• Wager €300 to unlock 15 free spins.
• Wager 100 for 10 free spins.

To make matters even harder for the player, the free spins have to be wagered at least 35 times.

Tournaments: These are timed events in which users can ply for the highest score. Winner get the prize which depend on the single tournament, while there are bonus terms ad conditions to specific to each new event.

Loyalty Program: The general idea is that each €40 wagered will get you 1 Reward Point that counts toward the leveling progress. Invest and bet to reach new levels and unlock new features like faster withdrawal processes, Sunday spins, special bonuses like a Birthday bonus, higher payment limits, account managers, and more.

LICENSE

Plaza Royal Casino is owned by Marketplay Ltd, a firm that is based under the laws of Malta. However, it's Aspire Global International LTD that is licensed under the Remote Gaming Regulations of Malta, the firm being the one to power and operate all the games on the website. Aspire Global International LTD is also said to have an Irish Betting License. The other crucial aspect to the casino is AG Communications Limited. This company oeprates all the games in Great Britain, being located in Malta but under the jurisdiction of United Kingdom Gambling Commission with a Remote Gaming License. It's not your typical legal situation, but it sure is one of the more solid ones.

The UK license does not take a holistic approach to licensing, but offers these so called remote operating licenses for the types of gaming. So, there are licenses for Bingo, for Betting, for Lotteries, Slots, etc.

Moreover, individual operators within the casino company will be required to be scrutinized by the license issuer, so much so in fact that these senior staff members will have to acquire Personal Management Licenses. Members of staff dealing with the important financial doings or strategic decision are required to be individually licensed, but so are the IT and security experts. This places a watchful eye not only on the institution as a whole, but on the separate elements that make up the parent company, and thus adds an unprecedented level of security to the casino.

Other than than, the Gambling Commission is perhaps the safest and most diligent of all regulators around.

• Players funds are personal details are the number one priority that have to be taken special care of by the casino. Players have to be within a certain age and have to complete the KYC docs to successfully play at UK casinos.
• The fairness of gameplay is also a strict requirement, by which all UK casinos have to provide unbiased and luck-based games.
• Honest marketing practices are also big, where the casino cannot exaggerate or mislead users with any promotional material.
• A great customer service must be available, as well as solid and reliable gambling addiction prevention policies.

However, the UK has strict rules about certain things. For one, credit card deposits are not available to clients that fall under its jurisdiction, while there may be limits on certain bonuses, games (the lack of demo modes for games), or other payment methods.

What's important to mention about the UK casinos is that the license caters to UK clients, and not outside players. The regulator tires to keep its own safe and away from harmful gambling practices.

The Maltese license basically does everything that the UK license is required. Things like security and safety, fair play and unbiased games, gambling addiction strategies, and others. It is considerer the one of the safest of all European licenses, and by far one of the most popular.

It sets high standards for all casinos, and it would be foolhardy to think that most applicants get throguh these. There's a lot of requirements that have to be met. Here' the license held by the parent company:

To apply, the candidate need to abide by a set of rules that scrutinizes the whole company and test it so that it can be proved that it can work under constant regulatory pressure.

As  for the Irish license, there was no way to check for its validity. There was no seal of approval, whihc might seem to some a bit suspicious, but we cannot see a reason why the casino would lie about the license. To us, all this Irish license foes is add an extra layer of protection.

Languages: English, German, French, Finnish, Norwegian

Restricted countries: Korea, North, United States

DEPOSIT AND WITHDRAWAL

Currencies: Euro (EUR), US Dollar (USD), British Pound Sterling (GBP), Indian Rupee (INR), Canadian Dollar (CAD), New Zealand Dollar (NZD), Norwegian Krone (NOK)

There were some mentions of bank transfers all within the legal docs, but the issue remains on this method not being included int rh official payment page. This casino again proves that its behavior does not really match the aura of professionalism suggested by its 3 European licenses.

As for the payment methods themselves, it's obvious that they are limited and unacceptably so. This lack of payments variety restricts the casino to only those players that use these payment gateways. And that is no good approach at all. Other than that there is no minimum deposit or withdrawal revealed, anywhere, and that is again a major piece of information that is left undisclosed.

To make matters worse, the casino vaguely discloses the presence of :administration fees” applied to both deposits and withdrawals. These fees have not been detailed, despite the clause, containing the information, refers to a non-existent “cashier” page.

We have to add to that the presence of system fees as well as currency conversion commissions which are the standard thign with most casinos. At least here, it's all set in stone.

There is a classis dormant account fee that is applied to clients who have no logged into their accounts for more than 12 consecutive months. The client will get a notice, after which a monthly €5 commission will be issue until the account gets to zero or the player reactivates the account.

GAMES AND GAME SUPPLIERS

The games' situation is at best basic, presented in a dull manner with little to no organizational though behind it. This is a problem with the casino- its lack of real personality, making it hard to like at first glance.

The slots at Plaza Royal Casino are good, and the collection is solid. We give it that. With the likes of Hot Joker, Lucky Lions, Book of Dead, Rainbow Burst, Gold Hush, Moon Princess, Rise of Olympus, Wolf Fang, Euphoria Megaways, Temple of Prosperity, Queen of Alexandria, and more, the casino offers a good selection, where the mix of popular and common games is satisfactory.

The live games are somewhat varied – Roulette, Blackjack, Baccarat, Game Shows, Poker, Teen Patti, Dream Catcher, Football Studio, Coin Flip, and more. But we would have liked to see more versions of each one, and the fact that there are no non-live games (under the “table games” category) is a big miss, despite these games not being very popular nowadays.

In and of itself the collection of slots and live games is good, encompassing a classic gaming collection, that is nevertheless suited for most modern players.

Oddly enough the legal documents as well as some fees clauses clearly state that they apply to spots betting. We found multiple instances where the casino was 100% sure of itself that it offered a sports betting platform. There's even a sports betting stake tax applied to German and Austrian players, but we are yet to find out the platform for which they apply. We saw no semblance of a sport book, so the inclusion of these provisions, rather than being daunting, is unnecessary. It alos brings the question as to why a Malta and UK-regulated casino would be allowed to mislead its users about the availability of a sports betting terminal?

We talked about the missing features of a good sense of tone in the casino. Well this ties in to the shallow gaming offering. It may not be worth it to invest here considering the lack of variety.

Game providers: 1x2gaming, Betsoft, Big Time Gaming, Blueprint, Booming Games, ELK, Evolution, Gamomat, ISoftBet, Microgaming, Nolimit City, Play'n GO, PragmaticPlay, Skillzz Gaming, Thunderkick

CONCLUSION

Despite the rock solid licensing situation Plaza Royal Casino turned out to be one of the biggest disappointments of 2023. The potential gifted to it is definitely not valued, and it wastes all of it by presenting an average casino, at best! At its worst, this casino is downright unacceptable, while at its height it can be tolerable for a while.