Shuffle Casino Review: Scam or Safe?

Shuffle Casino is a relatively new online gambling house with a pleasant looking website and easy to navigate menu. It’s also owned by a licensed and regulated company which is a big plus without a doubt. Unfortunately this seems to be the best we can say about it. From now on we spotted multiple downsides that can ruin your gaming experience and leave you dissatisfied at least to say.

First of all, note that there are no promotions available with this casino, at least at the time of writing. You can benefit from a VIP program, but the conditions are also not clear enough. And speaking about requirements, the general Terms and Conditions are actually missing a bunch of important information which makes gambling here more or less dodgy as you never know what to expect. Furthermore, you can also find a really small range of games and games suppliers here. It’s true that the software developers are rather prominent figures in the industry, but this doesn’t change the fact that the whole selection is rather insufficient. And finally, the only payment methods available here are cryptocurrencies, which is not necessarily a bad thing, but you should consider it, if you are not a big crypto fan in the first place. For more details keep reading the full review down below.

Bonuses

As we already mentioned, you won’t be able to benefit from any traditional promotional campaigns with this casino. Even though there is a Promotions section on the menu, it’s actually dysfunctional and nothing happens when you try to enter it. We had some hopes that the page would unlock once we registered, but this wasn’t the case either. No bonus schemes are to be found at all and this seems quite off-putting without a doubt. Obviously what attracts the players the most are the generous and engaging promotions, that’s why most of the reputable houses go head to head by providing as alluring offers as they can. Usually you can find a variety of Welcome bonuses, regular reload offers, cash-backs, rake-backs or even No Deposit Bonuses. That’s how the houses strive not only to get you into opening an account with them, but also to stick around for longer. In this case, there’s very little that can actually attract you to start gambling here.

Shuffle Casino offers a VIP Program, which in general requires you to keep gambling and earn points, so that you can get a better rank on the leaderboard. The more you level-up, the better the rewards respectively. There are nine VIP levels in total, however note that you can start receiving perks from the Bronze level, which is the second one. In short, newbies are not eligible to benefit from any of the rewards in this program. As for the rewards themselves, the casino claims that you can get instant rake-back, weekly bonuses, level-up bonus, a monthly bonus, as well as a bonus increase or extra bonus from hosts that are available only for the top-ranked players. Unfortunately most of the prizes are not specified, so we don’t have the slightest idea what to expect. What we managed to find however is one of the Level up bonuses. Have a look:

• Apparently when you rank up from Gold to Jade level, you can get up to $2140. If you are at Silver level however and rank to Gold, you can still get $50 of reward. Just make sure to claim your bonus from the VIP panel. Still, note that these levels are quite high so you’ll need some time until you reach any of them in the first place. In addition, this promotion is limited in time and is valid until 5th of December 2023, so keep this in mind.

Apart from that you can also benefit from a Drops and Wins Tournament held by Pragmatic Play. The total prize pool is said to be a whooping $2500000 so it’s still a decent alternative to promotional campaigns.

Apart from that there’s a Weekly Race and several Challenges which can grant you additional benefits. Have a look:

• The Weekly Race requires you to place bets in order to climb the ranks and make your way into the top 30 positions to win your share of the prize pool. The total prize pool is said to be $10000, but the exact rewards for each level are not specified. In addition, when the race ends, prizes will be instantly added to your VIP rewards.
• There’s a decent variety of Challenges powered by iconic game suppliers like Pragmatic Play, Nolimit, Play’n Go, and HackSaw for example. Completing any of them comes with different cash bonuses. For example the Sweet Bonanza challenge requires you to be the first to to hit x20000 with minimum $0.20 bet in order to get 0.0143000 BTC.

License

Shuffle Casino is owned and operated by Natural Nine B.V., a company incorporated under the laws of Curacao. The latter is also said to be fully licensed and regulated by Antillephone N.V., which is in fact one of the four Master License holders authorized by the Government of Curacao. That being said, this casino can definitely be considered as a rather safe and risk-free choice, since its activities are strictly supervised by a reputable jurisdiction. In order to confirm that you just have to click on the small logo of the regulator at the bottom of the page. This is one tried and true way to verify your new casino’s statements. In this case we were instantly redirected to the official license itself. Here it is:

Curacao is known as the golden standard in the industry just because the majority of the e-gaming companies are licensed by it. Here you can also benefit from a decent client protection as well as some further perks. What’s more, unlike some other regulatory hubs like for example the Malta Gaming Authority (MGA) or the UK Gambling Commission (UKGC), Curacao actually comes with lower regulatory fees and taxes. This allows the houses to provide much more generous rewards which is certainly a plus. Apart from that the requirements towards the game suppliers are also rather relaxed, so you can usually find a wider variety of brands and games respectively. Of course this isn’t always the case – Shuffle Casino for example collaborates with quite a limited range of game providers, the reason for which we can’t explain.

All in all, we are not well familiar with the company behind this house so we just can’t guarantee the quality of the services provided. But in general all Curacao licensed casinos are obligated to provide several main benefits you can see down below:

• First of all, advanced encryption technology must be incorporated in order to protect sensitive data such as private information and banking details. Not only that but multiple anti-fraud measures must also be put in action so that no money laundering or identity theft are actually possible.
• Furthermore, all games must be certified and random number generators (RNGs) must be used to ensure the random and unbiased outcome of each game. Shuffle Casino also claims to provide provably fair games whose outcome is determined by a random process and is completely unpredictable.
• Reliable and easy to use payment methods must also be provided. In short, you should be able to quickly make deposits and withdrawals without any trouble.
• Professional customer support must also be at your disposal. In this case you can count on 24/7 live chat, email support, and some FAQs.
• Responsible gaming tools must also be provided. This includes deposit limits, session limits, and self-execution options.

This page is available in a good range of languages, which makes it pretty user-friendly. Have a look:

Languages: Chinese, English, French, German, Hungarian, Japanese, Korean, Portuguese, Spanish

On the other hand, mind that residents of some countries are not allowed to open an account and gamble here. For this reason we suggest having a look at the full list of restricted territories beforehand:

Restricted countries: Afghanistan, American Samoa, Aruba, Australia, Belarus, Belgium, Bonaire, Sint Eustatius and Saba, Central African Republic, Congo (Brazzaville), Congo (Kinshasa), Cuba, Curaçao, Cyprus, Czech Republic, Côte d'Ivoire, Denmark, France, Germany, Greece, Guam, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Italy, Korea, North, Liberia, Libya, Lithuania, Mali, Malta, Netherlands, Netherlands Antilles, Portugal, Serbia, Singapore, Sint Maarten (Dutch part), Slovakia, South Sudan, Spain, Sudan, Syria, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S., Zimbabwe

Deposit and Withdrawal

Currencies: Binance Coin (BNB), Bitcoin (BTC), Cardano (ADA), Dogecoin (DOGE), Ethereum (ETH), Shiba Inu (SHIB), Tether (USDT), USD Coin (USDC), XRP

As we mentioned already, this house accepts cryptocurrencies only. This is quite restrictive and may even be pretty discouraging for many players, who are not into crypto payments at all. What’s more, even though crypto coins are rather popular nowadays and almost every other reputable casino works with them, usually there’s at least one other alternative. Not to mention that the best online casinos tend to accept a wide variety of banking options like credit/debit cards, bank transfers and online payment solutions like Mifinity, Astropay, Skrill, and Jeton to name a few. In this case the range seems rather unattractive in our opinion.

Another thing you have to know in general is that crypto transactions happen to be absolutely anonymous and irreversible. This means that once the payment is completed, there’s nothing you can do to overturn it. That’s why you should use crypto payments with authorized and reliable enterprises only. As we pointed out already, Shuffle Casino is fully regulated so we don’t think there’s anything to worry about in this case.

Apart from that the crypto coins you can use in order to make deposits or withdrawals are said to be Bitcoin, Ethereum, Tether, Litecoin, Shiba, Tron, Ripple, USD Coin, Dogecoin, Polygon, and Binance. All in all, the selection is not bad at all, we just wish there were some additional banking options as an alternative.

Another weak point happens to be the absence of any decent information when it comes to the minimum deposit and withdrawal amounts. As a matter of fact, there’s barely any useful data as a whole. To discuss the matter, let’s start with deposits first:

As you see, except the payment method available, there’s no other helpful information related to how to add funds to your account. The minimum deposit amount is not specified which can be quite tricky for a couple of reasons. As a whole, the standard amount for the sector rarely exceeds $20 or $30, so beware that any amount higher than that will hardly be beneficial for you. The maximum that you can invest is also not mentioned, nor if there are any transaction fees, so be vigilant just in case.

The withdrawal options also include cryptocurrencies only. Again, the minimum withdrawal amount is unknown which is a big downside. Just as you know most of the houses ask for around $10 or $20 and just some of them go higher than that by requesting up to $50 of minimum cash-back. If you stumble across any amount higher than that, bear in mind that the conditions are not in your best interest. In this case, we don’t know either the minimum nor the maximum limits. Time execution and transaction fees are other topics that the casino fails to explain, so you can probably stumble across some charges, remember that.

The Terms and Conditions are actually quite short and even insufficient since they lack a ton of essential information. The rollover requirement is another miss that makes gambling here a hazardous type of experience. How can you play with a piece of mind not knowing what requirements you’ll be obligated to meet? Let’s take the rollover rule for example – most of the houses tend to ask for between x1 and x3 turnovers of your deposit before being eligible to cash-out your funds. This is a standard procedure that aims to prevent money laundering or other kinds of fraud. If you don’t meet the requirement however usually there’s around 10% withdrawal fee. In this case, the exact rollover conditions are not specified, so you can face some pretty unfavorable wager amounts or pretty high fees for instance.

The Inactive Account policy is also not mentioned. In general, with most of the reputable enterprises, if you don’t log in to your account for 6 or 12 consecutive months, it shall be considered inactive and a monthly administrative fee of around $5 or $10 shall be charged. Again, a standard requirement that you don’t have to worry about. Still, in this case we don’t know anything on the topic – how much time you have before your account turns inactive, what’s the monthly fee, or if there’s such a policy at all?

Games and game suppliers

Shuffle Casino collaborates with barely 19 game suppliers in total. Definitely a quite limited range, especially given the fact that most of the reputable houses partner with around 100 software developers. In this case, the narrow range of brands leads to a pretty small selection of games respectively, so the gaming library certainly isn’t the best one out there.

Yet, there’s still one good thing and that happens to be the presence of some iconic gaming studios such as Pragmatic Play, Play’n Go, BGaming, Evolution, Quickspin, and NetEnt for instance. Here’s the full list of game providers this casino works with:

Game providers: Evolution, BGaming, Nolimit, PragmaticPlay, Push Gaming, Play'n GO, Hacksaw, Relax Gaming, Popiplay, AvatarUX, Amigo Gaming, Red Tiger Gaming, PGSoft, Ezugi, NetEnt, Quickspin, Spinomenal

The gaming lobby on the other hand seems well-organized and rather pleasant with several categories to choose from. There are Slots, Live casino games, Table games, Game Shows, Originals, and a more or less varied Sportsbook. Still, no additional filters are available nor any themes to choose from. With some of the best online gambling houses you can filter the games by volatility, alphabetically, or by popularity. What’s more, some houses also tend to provide different themes to choose from like for example Adventure, Egypt, Fruits, Space, Pirates, or Gems. All of this isn’t available here – all you can do is to filter the titles by game provider and that’s it.

The Slots seem to be rather decent – there’s an average amount of them, but the good news is that a lot of the most trendy titles are to be found here. For instance you can play beloved games like Gates of Olympus, Sweet Bonanza, Sugar Rush, Moon Princess, Retro Tapes, Buffalo King Megaways, Scroll of Seth, Space Wars 2, Sweet Alchemy 2, Wild Bazaar, Blaze of Ra, Elvis Frog True Ways, Gonzo’s Quest, Legacy of Dead, Starburst, and Big Bad Wolf to name a few.

The Table games are nothing to get excited about, to be honest. There are 35 titles in total, which can hardly please anybody. At least you can still spot some interesting content like for instance Peek Baccarat, Golden Wealth Baccarat, First Person Blackjack, Andar Bahar, Lightning Roulette, Infinite Blackjack, Baccarat Deluxe, Three Card Poker, Dragon Tiger, Video Poker, and Punto Banco. So all in all, if you are not a big table games enthusiast and just want to try something new, this casino may not be a bad choice after all. But for all experienced players the selection probably won’t be diverse enough.

Probably the same applies for the Live casino games as well. There are just 56 live activities here, which is nothing special. The range is mediocre exactly because of the limited choice you have. Apart from that however the games are powered by prominent software developers like Evolution, Pragmatic Play, and Ezugi, so they are definitely of top quality. Some of the most engaging games happen to be Funky Time, Snakes and Ladders, Super Andar Bahar, Lightning Dice, Mega Roulette, Lightning Baccarat, Texas Hold’em Poker, Dragon Tiger, Caribbean Stud Poker, Sic Bo, First Person Baccarat, Teen Patti, and First Person Blackjack.

The Sportsbook is not bad at all. Here you can find an average range of popular sports to bet on like for example Football, Baseball, Cricket, MMA, Esports, Tennis, Table tennis, and Basketball. All in all, the selection is not that impressive but can do the job for novices.

Conclusion

All in all, we are just not impressed with this casino. We appreciate the legit e-gaming license and still believe that the house has a nice potential of becoming a first rate spot for gambling. It just has to improve so much in order to get there. But for now the missing information like minimum deposits and withdrawal amounts, rollover requirement, or transaction fees is quite worrisome. What’s more, the lack of any promotions and the limited choice of payments are also quite off putting. All these flaws are probably due to its new-found status, so we really hope Shuffle Casino will eventually fix them in the near future. Until then however we can’t help it but suggest looking for an alternative instead.