CaspBet Review – Scam or Safe?

CaspBet is a Mata established casino regulated by the local Malta Gaming Authority (MGA). This fact definitely raised the bar so we expected first rate services and a pretty high safety index. Unfortunately only the second one turned out to be up to standards. To be precise, you can certainly benefit from a safe and secure gambling environment since this house adheres to all necessary rules.

On the other hand however the rest of it is more or less mediocre. There is a decent range of promotions, but the rewards themselves are rather modest plus that there are some high wagering requirements. As for the payment methods and the gaming library, they are both not exceptional, but still up to the mark. So all in all this casino definitely has some positives and some negatives as well, so let’s dive in and see if it’s the right place for you.

Bonuses

Let’s start with the bonus schemes. As you can see, there’s a decent variety of promotions – you can either get a top-up on your first three deposits here, or benefit from several regular weekly offers. The good news is that there are also a couple of sports bonuses so the diversity is really not bad at all. Still, the rewards are quite modest in our opinion and are definitely not what one would expect from a first rate casino. To top it off, the wagering requirements are also rather discouraging. Here’s what we mean by that:

The Welcome Package covers your first three deposits here as we pointed out already. All of the offers here come with the same conditions, so let’s explore them first before getting to know the rewards themselves. As a beginning, unfortunately the qualifying deposit is not specified which is a huge slip since you never know how much you may be required to spend in order to claim the bonus. The usual amounts are around €20 or €30 so aim at something like that – any minimum deposit higher than that is more likely to be against your interests. Next, the wagering requirement actually exceeds the usual amounts for the sector. In this case CaspBet wants you to make at least 50 turnovers of your deposit and bonus before being eligible to perform any withdrawals, while the majority of houses tend to ask for around x30 or maximum x40 wagers. See what we mean? On top of that the maximum you can cash-out resulting from these offers is up to 3 times your initial reward, which is quite restrictive. So far we are definitely not impressed, so let’s see if the prizes can change that:

• The First Deposit Bonus comes with 100% up to €50 and 50 free spins for the game legacy of Dead. To be honest the multiplier is decent since it practically doubles your investment, but the maximum cash reward is just ridiculous. Especially if you think about the fact that most of the houses usually offer welcome bonuses up to €500 or even €1000, the maximum you can get here seems just not up to scratch. At least the free spins are awarded on a pretty popular slot though.
• The Second Deposit Bonus also seems like a low-grade, even though it’s slightly better than the previous one. To be precise it features 50% bonus up to €100 and 50 free spins on the game Reactoonz. As you see, the maximum cash reward can hardly make any impact on your gambling let alone knock your socks off.
• The Third Deposit Bonus can grant you 100% up to €100 and 100 free spins on the trendy game Book of Dead. The reward is definitely the best so far which doesn’t make it valuable or whatsoever. As a matter of fact we still consider this prize to be rather modest mainly because of the poor maximum cash bonus. On the other hand both the multiplier and the free spins are up to the mark, so we don’t have any complaints in that regard. Unfortunately since the qualifying deposit is unknown we just can’t make a statement if this offer is worth it or not.

The Bonus Day Match Bonus requires at least €10 of minimum deposit in order to unlock it. This is definitely a pretty affordable entry point plus that it’s lower compared to the standards for the sector so we are pleased with it. The reward you can get in exchange is said to be 100% up to €200 – again a rather mediocre maximum cash bonus. Unfortunately the wagering requirement remains x50 so keep this in mind. Failure of meeting the rule will result in inability to make any withdrawals. Apart from the favorable qualifying investment, the other positive is that you can claim this offer up to 5 times.

The Saturday Spinner can grant you 10 free spins for the game Rabbit Hole Riches Agent of Hearts in exchange of at least €10. As you see, the minimum deposit here is pretty advantageous as well, but the reward – not so much. We are used to seeing prizes of 50 free spins or more, so the bonus in this case is definitely below bar. Not to mention that you still need to make at least 50 turnovers of the free spins’ winnings which is a lot. In addition, the maximum you can cash-out resulting from this promotion is up to €20 and that’s a pretty low limit as well.

The Double Delicious comes with a 25% bonus up to €500 and is valid from Sunday till Thursday. Even though the maximum cash reward is more like it, the multiplier this time is pretty mediocre so we are not impressed once again. At least the qualifying deposit is just €10 as well so there are some positives. Besides that you can claim this offer twice so this is another strong point here. Just don’t forget to enter the levant promo code WICKED when placing your deposit. The wagering requirement however remains x50 plus that you have exactly two days to use your reward and complete the turnovers, or the whole promotion and all generated winnings will be voided. In addition, also keep in mind that there’s a maximum cash-out rule of 3 times the original bonus amount.

The Rewarding Wednesday seems like a nice way to score additional points every Wednesday. To be precise, it can be unlocked once every week from Tuesday 19:00 EST till Wednesday 18:59 EST and will grant you one free attempt on the Rewards Wheel where you can win additional reward points. Unfortunately the qualifying deposit is not mentioned, but what we know is that you need to use the promo code MIDWHEEL while placing your bet.

The Cash-back Weekends is exactly what it sounds like. It is valid from Tuesday till Sunday and can get you up to 15% cash-back on all deposit losses. However keep in mind that this offer applies to all Table games only, including Live Dealer activities. This means that playing on any Slots or other verticals won’t count. What you have to do in order to benefit from this offer is to make a minimum total deposit of €25 or more with the relevant promo code – MARKER for Roulette games or DEALER for all other non-Blackjack Casino and Live Games. If you aren’t showered with wins, you will get back a percentage of your deposit losses depending on the amount you wagered up to a maximum of $500. To be exact, you can get from 5% to 15% refund depending on the game and the amount you have wagered. This means that for Roulettes players wagering up to €499 can get 10% cash-back, while those of you who wager more that €500 can receive 15% cash-back. As for all other non-Blackjack Casino and Live Games, all wagers up to €999 come with 5% reward. Players wagering €1000 or more will receive 15% cashback on their deposit losses. The good news is that there’s no wagering requirement here!

Next, there are two Sports offers – to be precise two Sports Free Bets. They can grant you either €20 of free bet in exchange of €10 of minimum deposit, or up to €60 in exchange of €20 of qualifying bet. Both of them come with just x1 wagering requirement which means that you’ll only need to make 1 turnover of the deposit and venous and are ready to cash-out your winnings!

In addition, there’s also a Rewards Program with great Missions, additional rewards and perks like personal VIP manager or wider withdrawal limits. Apart from that you can also visit the Rewards Store where you can redeem your points for free spins or cash bonuses.

Unfortunately, there don’t seem to be any Tournaments at the time of writing.

License

CaspBet is owned and operated by Progressplay Limited, a Malta based company which is also fully regulated by the Malta Gaming Authority (MGA). The firm is also said to have a license issued by the UK Gambling Commission (UKGC) which is another pretty popular and reliable jurisdiction. All of this leads to only one conclusion – you can definitely expect a solid client protection and up to standards services since these two regulatory hubs are probably the strictest and most severe ones around the globe. As for the license itself, you can click on the small logo of MGA at the bottom of the page in order to be redirected to the legal document itself. Here it is:

The Malta regulation comes with multiple tough rules and requirements that every authorized casino must adhere to. Some of the benefits of dealing with such an enterprise include but are not limited to high safety level, well protected personal data, reliable payment options, responsible gaming tools, provably fair games, and professional customer support services, just to name a few. Here are some further details in this case:

CaspBet claims to utilize the latest 128-bit Secure Socket Layer (SSL) encryption and firewall technology to ensure that sensitive data is transferred securely over the internet to its protected servers. This happens to be an advanced encryption technology – similar to the one that all licensed houses are obligated to use in order to safeguard your personal information like ID, address, or banking details. Furthermore, the anti-fraud measures ensure that no money laundering or identity theft are actually possible.

The responsible gaming tools are another essential part of every licensed casino. To be precise, you should be provided with deposit limits, session limits, and sel-execution options. In this case, to promote responsible gaming the casino provides its customers online tools to control the amount of money they use to play. It also states to strictly enforce the prevention of gaming by those under the age of 18, which is illegal in all jurisdictions. Apart from that CaspBet also advises its users to budget their money, know the gaming rules and also lists a couple of websites and organizations that may be helpful. It also offers measures related to deposit limits, wager limits, loss limits and session limits. Mind however that any reduction in the limits will take effect immediately and any increase in the limits will take seven days before coming into effect. In addition, it offers self-exclusion and cooling off options as well.

Next, all games must be fair and each result must be impossible to predict. To ensure the genuine outcome of each game all licensed casinos are obligated to use random number generators (RNGs), and CaspBet is not an exclusion.

The house also claims to have a knowledgeable and experienced support team available 24/7 to address any questions or concerns you may have. You can use the contact form, email, or live chat available site wide.

The website itself is accessible in only two languages which is definitely not that impressive but still – is better than nothing.

Languages: English, French

The list of restricted territories is also not that long which is nice. Have a look:

Restricted countries: Australia, Austria, Belgium, Belize, Bulgaria, Croatia, Cyprus, Denmark, France, Germany, Greece, Hungary, Israel, Italy, Lithuania, Luxembourg, Netherlands, Portugal, Romania, Serbia, Slovenia, Spain, Turkey, United States, Virgin Islands, British, Virgin Islands, U.S.

Deposit and Withdrawal

Currencies: Euro (EUR), US Dollar (USD)

CaspBet works with a pretty satisfying range of payment methods. You can find the traditional credit/debit cards here, as well as PayPal, Paysafe card, Apple pay, Trustly, MuchBetter, EcoPayz, Neteller, Skrill, Neosurf, and Astropay. Still, you have to consider two things in advance. First of all, not all of the options are both available for making deposits and withdrawals. In fact the cash-out alternatives are more limited. Secondly, some of the banking options are not accepted in some countries or the opposite – some are eligible for use only in specific territories, so you better carefully check the following lines. Apart from that there’s one more issue – the minimum withdrawal amounts are actually not specified – there’s no data in the Terms and Conditions, nor in the cashier, so we find this slip to be rather confusing. Here’s some more data:

In order to make a deposit here you seem to have a wide variety of options. The minimum investment for all of them is between €10 and €20 which is a standard for the market, as we pointed out already. Still, remember that not all of the alternatives may be available for your location. For example, Neosurf can be used in Ireland and Norway only, while PayPal is only available for customers from the UK and Ireland. Apart from that, as the casino states, credit/debit cards like Visa and Mastercard are not accepted in the UK, so this is one more thing to keep in mind.

In its Terms and Conditions, CaspBet also states that all deposits made via PayviaPhone have a 15% processing fee which will be deducted from your deposit amount. Apart from that the rest of the deposit options are said to be instant and charge-free.

In order to cash-out your funds you can count on options such as credit/debit cards, PayPal, Trustly, EcoPayz, Skrill, and Neteller. Again, pay attention that not all of them might be available for you.

To be precise, Visa credit/debit cards, Neteller, and Skrill payments are not allowed in the UK. As the casino states, credit/debit card withdrawals are not available in certain countries due to local issuer restrictions.

Unfortunately, the minimum withdrawal for each alternative is not disclosed which seems a bit concerning. Just keep in mind that most of the houses tend to ask for around €10 or €20 of minimum cash-outs. Any amount higher than €40 however is barely going to be beneficial to you.

As for the maximum withdrawal, it’s said to be up to €3000 per week and up to €6000 per month.

Furthermore, pay attention that the casino may sometimes require identity verification before processing a withdrawal. You may be asked to show some personal documents such as a clear copy of the credit/debit card used to fund your account, proof of address, a copy of a valid passport, driving license, or national ID card. In addition, remember that for security reasons, the middle eight numbers on the front of the credit/debit card and the three-digit code on the back of the card's copy must be crossed out.

When it comes to cancelation of withdrawals, note that all cash out requests will appear as “Pending” for 3 business days, during which time you can cancel the request. After that the status of your withdrawal request will change to “Processing” and you will no longer be able to cancel it.

Sadly, the rollover requirement is another detail that is not explained. Usually most reputable houses tend to ask for between x1 and x3 turnovers of your deposit before being eligible to perform any payouts. This is done in order to prevent money laundering and to ensure that all money is used for gambling purposes only. If however you don't manage to meet the requirement in most of the cases there’s a processing fee of around 10%. When it comes to CaspBet however the rule is not specified, so you better be on guard – any requirement higher than 3 wagers of your deposit is considered unfavorable.

And finally, remember that if you don’t use your account for 12 consecutive months it shall turn inactive and a monthly administrative fee of €5 will be charged. Luckily, you will be notified 30 days prior to these changes, so there’s no need to worry about it. Note however that if you don’t log in for 30 consecutive months, your account will be deemed Dormant and the casino will remit the whole balance to you, or to the Malta Gaming Authority, in case it can’t contact you. Here’s the full statement:

Games and game suppliers

This casino collaborates with around 70 game suppliers which is a decent range, Especially considering the fact that there are a bunch of popular software developers such as Pragmatic Play, NetEnt, Wazdan, Play’n Go, Thunderkick, Microgaming, Spinomenal, and Evolution. On the other hand note that iconic brands like BGaming, Yggdrasil, and Playson are not to be found here. Here’s the full list:

Game providers: 1x2gaming, Microgaming, PragmaticPlay, NetEnt, Wazdan, Evolution, Thunderkick, ELK, Iron Dog Studio, Lightning Box, CT Interactive, Blueprint, Big Time Gaming, Rabat, Skillzz Gaming, 2BY2 Gaming, Eyecon, Just For The Win, Tom Horn, Gameburger Studios, Triple Edge Solution, Fortune Factory, Gamevy, Foxium, Crazy Tooth Studio, Slingshot, Storm Gaming, Swintt, Leap-Gaming, Pear Fiction, all41studios, PulseB, Alchemy Gaming, Nolimit, Neon Valley Studios, Play'n GO, Spinomenal, Spinplay Games, Gold Coin Studios, Fugaso, Skywind, Northern Lights, Neko Games, Snowborn, Buck Stakes Entertainment, Gong Gaming Technologies, Old School Studios, Aurum, Hacksaw, Red Tiger Gaming, RealDealer, Infinity Dragon Studios, Games Global, Oros Gaming, Playtech, Area Vegas, Green Tube

The gaming lobby is well structured with several categories such as All, Featured, New, Favorite, Slots, Live, Casino, Vegas, Jackpots, and Casual. There's also a vast Sports book with numerous sports events and games. Still, we are not impressed with the overall look and feel of his casino – the games are not well displayed so you can’t easily read the titles plus that the whole layout is rather basic and even boring.

The Slots here are varied enough – you have some of the most trendy titles at your disposal plus multiple different themes such as adventures, pirates, space, fruits, mythic, candy, and a lot more. Here are some of the most engaging titles to enjoy here – Book of Dead, Gates of Olympus, Sweet Bonanza, Gonzo’s Quest, Starbusrt, Legacy of Dead, Reactoonz, Gates of Troy, Mask of Fire, 9 Pots of Gold, Big Bass Bonanza, Sugar Rush, Eye of Cleopatra, Rise of Olympus, Moon Princess, Loki’s Fortune, and Majestic Wild Buffalo for example.

The Table games however are rather mediocre. There are barely 44 titles in total which doesn't seem to be sufficient to us. Still, here are some of the most appealing options to enjoy – European Roulette, Baccarat Punto Banco, Turbo Auto Roulette, Monopoly Big Spin, American Gold Poker, Casino Stud Poker, Dragon Tiger, 3D Blackjack, Lucky Spin Euro Roulette, Atlantic City Blackjack, Vegas Single Deck Blackjack, Multihand Blackjack, and Perfect Strategy Blackjack.

The Live casino games are definitely more varied compared to the Table games, even though they are still not the best out there. The good news is that you can filter the content depending on what you want to play – there are Baccarat, Blackjack, Poker, and Roulette options. For example you can enjoy live dealer activities such as Unlimited Blackjack, Sic Bo Deluxe, Speed Baccarat, Auto Roulette, Dragon Tiger, Mega Fire Blaze Blackjack, Grand Baccarat, First Person Blackjack, French Roulette, Deal or No Deal, Crazy Coin Flip, Crazy Time, Crazy Pachinko, and Red Door Roulette, just to name a few.

The Sportsbook is rather decent if you ask us. You can choose between many sports events and bet either live or pre-match. Among some of the most popular options there are Football, Basketball, Tennis, Ice Hockey, but also Auto Racing, Boxing, Cricket, Cycling, Chess, MMA, Golf, Motorbikes, and Rugby to name a few. You can also bet on popular shows or events such as the Oscars, NASCAR, StarCraft, and TV Shows and Movies in general. Among some of the most popular leagues on the list there are UEFA Champions League, Premier League, NBA, Super Rugby, F1 World Championship, La Liga, Serie A, Ligue 1, and Bundesliga for example.

Conclusion

So all in all, CaspBet seems like an average yet decent online gambling house. If you are looking for a safe and secure casino with a legit e-gaming license and you don’t have too high expectations, this one is perfect for you. The gaming library is fine – to be precise the Slots menu is superb, while the rest of it is rather second-rate, but still. We also appreciate the variety of payment methods and the low minimum deposits required. Unfortunately, in general this house is just not able to compete with the best in the sector. So if you expect a massive gaming catalog, top-notch payment conditions, and generous promotions – we suggest looking for an alternative instead.