CoolCasino.io Review: Scam or Safe?

CoolCasino.io is a casino based in Malta that holds an Estonian license – which is not a combination we often encounter. This is a fairly good house in a lot of regards – their website looks great, the game library was very decent, and the daily withdrawal limits were impossibly high. However, the casino still has its problems – such as the complete lack of bonuses, and the relatively few payment options. Players will only get customer support through e-mail or live chat – neither of which functions 24/7.

Read the following review before opening an account with CoolCasino.io if you want to establish if they are the best option for you.

CoolCasino.io Bonuses

CoolCasino.io does not offer any bonuses which is quite peculiar – we rarely encounter casinos that do not offer any promotions whatsoever. This is quite disappointing since bonuses are an important element in each casino's offer and one of the things players consider when choosing a casino to play with. If good promotions are not your main priority, this should not be a problem for you – but if you are used to expecting enticing bonuses when opening an account with a casino, CoolCasino.io might not be a great option for you.

Some of the bonuses you can usually expect from casinos include No Deposit Bonuses, Welcome Packages that allow you to activate promotions on your first few deposits, High Roller Bonuses for players willing to deposit larger amounts of money, various Reload Bonuses and Free Spin offers, Cashback and Rakeback programs, Loyalty Programs, etc. CoolCasino.io offers none of that. Since the casino is not that new, we would not expect them to change their approach to promotions in the near future.

CoolCasino.io License

CoolCasino.io is owned and operated by a company called North Point Management Ltd. The company itself is based in Malta but regulated by the Estonian Tax and Customs Board.

Estonia's gaming laws are quite liberal. EMTA licenses cover a wide range of services including online gambling, land-based casinos, betting, lotteries, and gaming machines. Gambling website operators must pay taxes on the money they win from gambling, and the state budget depends heavily on these payments. Responsible gambling is encouraged and various rules and policies in that sphere exist. Operators are required to offer tools to limit or manage gambling activities, information on problem gambling, and self-exclusion alternatives as well as other resources for responsible gambling. Policies and regulations in Estonia are designed to protect customers and avoid problems caused by compulsive gambling. Age limitations, rules for advertising, and steps to stop unlicensed or illegal operators from providing their services are all included in the steps the government takes to regulate gambling. Estonia is not exactly a popular regulatory hub but a local license does still ensure that a certain casino is a safe choice.

If safety is your top concern, Maltese and UK casinos are a great choice. The Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) are probably the two strictest gambling regulators in the world. Casinos operating under their supervision adhere to several essential policies and are obligated to put in place specific safety protocols. These guidelines are intended to protect confidential client information, prevent money laundering and other kinds of financial fraud, and prove the randomness and fairness of games through the use of Random Number Generators (RNGs) and frequent external audits. Furthermore, casinos in the UK and Malta are required to offer clients a wide variety of responsible gaming options, including personalized deposit limits, time-out notifications, and other self-exclusion choices.

In recent years, Curacao has emerged as a popular regulatory center for online casinos. Many casinos apply for licenses in Curacao, mostly because it is faster and simpler to obtain one there than it is in other countries with more stringent regulations. The tax regime is also far more favorable than in Malta and the UK. Four independent companies, referred to as master license operators, have been permitted by the Curacao government to oversee casinos in the country. It is the responsibility of these operators to keep an eye on casinos and ensure that clients will be treated fairly. They are in charge of making sure that all relevant anti-fraud and privacy protection laws are observed. Curacao casinos are also obligated to offer some responsible gambling tools.

Even though Curacao is home to a large number of trustworthy casinos, not all of these companies are very reliable; each one needs to be assessed separately. Since the Curacao government recently committed to applying stricter regulations to local casinos and aims to become a top-tier regulatory hub like Malta and the UK, it might not be such a problem soon. For the time being, it is still advised to proceed with caution; before creating an account with a specific casino, see what other players and reviewers have to say online.

Restricted countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S.

Languages: English, Finnish, French, German, Portuguese

CoolCasino.io Deposit and withdrawal

Currencies: Euro (EUR)

CoolCasino.io only accepts payments made in one currency – Euro. The variety of possible payment methods is not huge either – you will get to deposit with your credit/debit card (Visa or MasterCard), through a few particular banks, and with e-wallets like MiFinity and Zimpler. Most casinos offer a larger selection of possible payment methods including prepaid cards like Paysafecard or Neosurf, mobile banking solutions such as Apple Pay, Google Pay, and Revolut, and a larger selection of e-wallets.

The overall payment conditions were, however, fairly good. The minimum deposit amount is just €10 and deposits are processed instantly and free of charge.

The casino does not charge withdrawal fees either. Withdrawals are processed within a reasonable amount of time – 72 hours. The minimum withdrawal amount was not specified but the maximum withdrawal limits were impressively high, especially because this is not an offshore casino. Clients can withdraw as much as €50 000 over 24 hours. For many casinos, this would be more of a monthly withdrawal limit, not daily. Remember that if you are withdrawing more than €2000, additional verifications might be needed.

Before making a withdrawal request, you must roll over your deposits 1 time. This is a standard requirement meant to prevent money laundering – most casinos will ask you to wager your deposits 1 to 3 times before you can withdraw.

CoolCasino.io Games and game suppliers

CoolCasino.io works with about 30 well-known game providers, including some of the most established names in the industry. This means that all of the games this casino offers access to are high-quality. However, CoolCasino.io's game catalog cannot be compared to that of some bigger casinos that often work with as many as 100 or more game providers. Still, their game library was fairly decent and provided access to a sufficient number of games. Moreover, it was very well-organized which made finding and accessing games very easy.

Game providers: NetEnt, Nolimit City, Play'n GO, Evolution, PragmaticPlay, Quickspin, Yggdrasil, Red Tiger Gaming, Thunderkick, Big Time Gaming, ISoftBet, Evoplay, Booming Games, Relax Gaming, ReelPlay, Felt Gaming, 4ThePlayer, Print Studios, Electric Elephant, PGSoft, Storm Gaming, STHLMGaming, Fantasma, Max Win, Kalamba, Silverback, Other

Players will get access to a large number of slots that vary in theme and mechanics. You will get to play both some of the most popular games right now, and lesser-known but still exciting slots. Some of the titles you will find in this casino's catalog include Gates of Olympus, Sweet Bonanza, Book of Dead, Reactoonz, Buffalo King Megaways, Vikings Go Berzerk, Madame Destiny Megaways, Deadwood xNudge, Mental, Book of the Fallen, and many others.

If you are more into online table games, the casino has quite a lot to offer in that regard too. Live Casino games is where CoolCasino.io really shines, however. The casino offers a large selection of casino-based live games – Baccarat, Blackjack, Poker, and Roulettes – as well as many Game Shows – Extra Chill Epic Spins, Funky Time, Football Studio Dice, Monopoly Big Baller, Crazy Time, Cash or Crash, etc.

Sports betting fans will be happy to learn that this casino actually offers a more than decent sportsbook. The selection of sports was huge and included popular options like Football, Basketball, Tennis, Handball, Ice Hockey, Basketball, Volleyball, Snooker, Boxing, and others. The overall number of events was also impressive. Just for you to get a more clear perspective, the casino offered more than 1000 Football events, 370 Basketball events, and 200 Tennis events. There were not than many Snooker events – just 3 – and players betting on F1 will only get 1 option. Overall, however, we were fairly satisfied with what this casino had to offer.

The game library CoolCasino.io presented us with was more than satisfying – we are sure that players with all sorts of tastes and preferences will get to find what they are looking for here.

Conclusion

CoolCasino.io is a very decent casino with an Estonian license that might be a good option for a lot of players. This casino offers an intuitive website design, a great game library, and very high daily withdrawal limits – all things that impressed us. Keep in mind, however, that they do not offer any bonuses which will surely turn a lot of players off. There were not a lot of payment options and players cannot rely on constant customer support.

As a whole, we think CoolCasino.io is a very decent house despite its flaws – depending on what your expectations are, you might still have a lot of fun playing at this casino.