PalmCasino Review: Scam or Safe?

PalmCasino is a fairly new Curacao-based casino that did not manage to convince us that they are worth their time. Even though their website looked good and they offered many attractive bonuses, we would not call this casino exactly trustworthy. They are still not licensed, and did not provide very extensive information about a lot of important conditions. Moreover, since the website was under maintainace, we did not get to see what games we will get to play, or what game providers the casino works with. Moreover, the only possible deposit method seemed to be crypto which is quite limiting.

At the current moment, we would not say that PalmCasino is worth your time and we would recommend that you turn to a more reliable establishment.

Bonuses

PalmCasino offers a very wide selection of bonuses but did not provide very clear information about the conditions surrounding them.

You can take advantage of an excellent Welcome Package and get a bonus on your first 5 deposits – which is quite unheard of. It was specified that the minimum deposit you will have to make in order to get the first bonus is €50 – which is actually quite high – but the casino did not specifically say how much we would have to deposit in order to receive any of the other bonuses. We can only assume that the minimum deposit amount is the same. The wagering requirements, on the other hand, were quite clear and quite standard – 30 times the deposit plus the bonus.

• First Deposit Bonus – you get a top-up of 200% up to €300.
• Second Deposit Bonus – you will receive a bonus of 100% up to as much as €1500 – which is a truly enormous bonus.
• Third Deposit Bonus – you get an even more enormous top-up of 50% up to €2000.
• Fourth Deposit Bonus – you can receive a bonus of 75% up to €1200.
• Fifth Deposit Bonus – you will receive a bonus of 100% up to €5000.

You can also activate one of three day-of-the-week bonuses that all sound pretty great. The wagering requirements are 30x in all cases but no minimum deposit amounts were specified.

• Monday Reload – you get a top-up of 150% up to €1000.
• Wednesday Madness – you will receive a bonus of 100% up to €1000.
• Finally Friday – you get a top-up of 75% up to €1500.

There is also a Weekly Bonanza Bonus that sounds quite attractive – you get a 150% off up to €5000. The wagering requirements are still 30x but keep in mind that the minimum deposit required in order to activate the bonus is higher at €100.

We would not want to make false assumptions but we would still like to point out that these promotional offers sound a bit too good to be true and come with plenty of unclear condiitons – we advise caution.

License

PalmCasino is based in Curacao – an offshore jurisdiction that has become quite popular in the world of online gambling establishments in recent years. What is quite bothersome, however, is that they are not regulated – but at least they do not really claim to be. Still, this is still a fairly new casino and they might obtain some sort of license in the future. In Curacao, that should not take that much time. However, keep in mind that at the current moment this is an unregulated offshore casino – far from the best choice you can make.

Most casinos that register companies there want to be licensed in order to prove to clients that they are reliable – but want to avoid the stricter laws and regulations that exist in sterner jurisdictions such as the UK and Malta. However, they still have to meet certain requirements in order to protect clients and prove their trustworthiness. The regulatory regime in the country is not exactly typical since the local financial regulator does not directly regulate local casinos. Instead, there are four independent companies called master license operators that have received permission from the Curacao government to license local casinos and arere obligated to make sure that clients are being treat in a fair, transparent manner. They are also the ones dealing with handling client complaints.

Curacao casinos are obligated to follow certain encryption procedures to protect your data and keep it from leaking. Responsible gambling is becoming more and more of a priority – casinos are obligated to provide players with various self-exclusion options, like setting custom deposit limits, opting in to time-out warnings, etc. Finally, all games need to be completelly randomized and fair.

There are many perfectly reliable gambling establishments regulated in Curacao – often enough, players choose such casinos because they want to get better promotional offers and deal with fewer restrictions. As long as you are working with an established, licensed company, you should not have too much to worry about even considering the fact that these are offshore companies.

Restricted countries: Afghanistan, Andorra, Armenia, Azerbaijan, Belarus, Belize, Bolivia, Cayman Islands, China, Cyprus, France, Iran, Iraq, Italy, Jersey, Kazakhstan, Lebanon, Mexico, Montenegro, Netherlands, Poland, Puerto Rico, Russian Federation, San Marino, Spain, Syria, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Vietnam

Languages: Dutch, English, French, German, Italian, Norwegian, Polish, Spanish, Finnish

Deposit and withdrawal

Currencies: Euro (EUR)

PalmCasino only seems to accept cryptocurrency payments – the available currencies you can use to deposit are BTC, ETH, LTC, and USDT. It is rather disappointing that this is the only possible payment solution since enough casinos offer a huge variety of payment options. Crypto casinos that only accept crypto payments, on the other hand, usually accept a far wider variety of cryptos.

The minimum deposit amount is €25 which is fairly standard. Deposits seem to be processed instantly.

The minimum withdrawal amount is also standard – €50 – and payment seems to be processed within a few business days, but no more specific information was provided. The withdrawal limits are also quite standard – €1000 per day, €2500 per week, and €10 000 per month.

Games and game suppliers

When we tried to access this casino's game library, we were quite surprised to get a message that all related pages are currently unavailable. We contacted support and received a swift and efficient answer – all game-related pages, including the ones related to game providers, were currently under maintenance. We were told to come back later but when we did, the outcome was the same – it seems as this whole website is undergoing a quite lengthy maintenance process. As a result, we were able to learn very few details about the game this casino offers.

All we got to learn was that PalmCasino offers slots, table games, live casino events, and sports betting – none of these things is very surprising. Maybe in time, when the casino is done fixing its problems, we will be able to provide additional information on this subject but for now, we cannot say much else or truly recommend PalmCasino.

Game providers: Unspecified

Conclusion

PalmCasino does not exactly seem like a good, reliable casino despite a few good features. Despite the fact that they have a nice-looking website and several alluring promotinal offers – that even sound too good to be true – we probably would not play with this establishment if we were you. They are not regulated at the current moment, and they did not go into great detail regarding many crucial conditions related to promotions and payments. Furthermore, we were unable to view the games the casino offers, or the games providers they work with because the website was currently undergoing a long maintenance process. Additionally, the sole available deposit option seems to be crypto, which is rather restrictive.