Playoro Review – Scam or Safe?

Playoro is a Curacao based online gambling house holding a legit e-gaming license. This being said, we consider it to be a rather safe choice since it obviously adheres to the necessary rules. Still, this fact alone doesn’t make it the best pick – it’s actually a really run-off-the-mill, average online casino that doesn't impress with anything in particular. Just have a quick look at its website. It’s kind of basic, with very limited promotional campaigns and a small range of payment methods. Not to mention the lackluster gaming library. So all in all, we highly doubt that you can have a good time gambling here, especially considering how slow and clumsy the website is, which isn’t a nice thing to say about an online casino, is it? You can see more in the following review.

Bonuses

Apparently, this house comes with only two promotions which really seems quite insufficient. Especially compared to what the rest of the reputable enterprises tend to offer – usually you can find a vast choice of both welcome bonuses, weekly or weekend promotions, cash-backs, Tournaments, and so on, and so on. In this case, however, the offers are definitely below average thus barely being able to attract the potential player, let alone motivate him to stick around for longer.

At least there’s a VIP Program with some additional perks, so things don’t seem that bad at this point. Overall however customers can easily feel let down and even frustrated looking at the small selection of promotions that are not even well explained, to be honest. Here’s what we mean by that:

The Double Deposit Promotion is said to double every deposit you make throughout the month. So it definitely doesn’t sound like a welcome offer you can use only once, but rather than that, it’s more like a regular promotion. You can claim it countless times or at least this is what the casino explains. Apparently, you need to invest at least €10 in order to get a 100% bonus. Still, no free spins are included plus that the maximum cash reward is also not specified. All we know for sure is that you have to use the promo code PLAY100 when placing your deposit. And speaking about the deposit, the entry point here is rather low and affordable, we have to admit that. Most of the houses tend to ask for around €20 if not €30 in order to get started, so we are pleased with the conditions so far. Unfortunately the same cannot be said about the wagering requirement of x50. Long story short, you need to make at least 50 turnovers of your deposit and bonus before being eligible to perform any payouts. This is actually higher than the standard amounts for the market (around x30 or maximum x40 wagers to be precise), so we definitely consider it as a negative. On top of that the promotional period is also not mentioned, so you don’t know how much time you have after the bonus activation in order to use it and complete the turnovers. Usually most of the houses leave you from a couple of days to a week in order to do so, otherwise the reward and all accumulated earnings are being voided. As we already said, in this case there’s no data in that regard, so you better be careful if you don’t want the offer to slip through your fingers. In addition, the promotion applies for Slot games only, so keep this in mind.

The Weekly Cash-back is a simple way to restore a part of your lost funds. Once a week, as the name suggests, you’ll be able to get up to 20% refund, that is subject to only x1 wagering requirement. Now, the turnover needed is definitely in your favor, since you need to rollover the reward only once and are ready to cash-out your funds! The bonus itself will be credited every Monday. Beware however that the exact amount of cash-back is actually determined by your VIP level. In other words as an Entry player with no or very little earned points, you won’t be able to benefit from this offer, unfortunately. The more you level up in the VIP Program however, the better the percentage will be. This means that if you reach level 2 Bronze, you can get 5% cash-back. Level Silver comes with 8% refund, level Gold – with 12%, and Level Platinum – with 15% reward respectively. In order to get the maximum of 20% cash-back you’ll need to rank up to Diamond Level, which is the highest in the program.

The VIP Club is another way to get additional perks and gifts. The more points you earn, the higher your rank and the better the privileges respectively. According to the casino, for every €10 wagered you get 1 VIP point. Apart from the cash-back that we just mentioned, you can also benefit from a VIP manager, monthly promotions, special bonuses, and celebration bonuses.

Another way to use your VIP points is to exchange them in the VIP Store for prizes such as free cash bonuses. The value of your points will increase according to your VIP Club level. The good news is that there’s no limit for the amount of points you can accumulate.

License

Playoro is owned and operated by Unigad Trading N.V., incorporated under the laws of Curacao. The company also holds a legit e-gaming license issued by Antillephone N.V., one of the four master license holders authorized by the Government of Curacao to oversee the e-gaming market. This being said, we consider everything so far to be on point. You can preview the actual license simply by clicking the small logo of the regulator at the bottom of the page. It will instantly redirect you to the document, have a look at it:

The legal license is what makes the real difference and sets apart the reputable houses from the untrustworthy ones. So this is the first and foremost thing you have to look out for when choosing a new online casino. Is it regulated or licensed? Is there a dynamic seal that can prove its credibility? If you can answer these simple questions with positivity, then there’s no doubt that you can go on and use its services.

Besides Curacao there are a couple of other reputable jurisdictions that are well-known in the industry and have an impeccable reputation. By that we mean the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) which happen to be some of the strictest and most severe regulators nowadays. And even though Curacao is not as harsh, it’s still a pretty popular and suitable option for those looking for a safe and quality gaming environment. Enterprises licensed in Curacao are obligated to meet a ton of requirements and rules in order to deliver the best experience possible. Here are just some of the perks you can get if dealing with a regulated house:

• All players should be able to benefit from responsible gaming tools. This means that you can set daily, weekly, or monthly deposit limits, or just set a limit on the time spent on gambling. Apart from that you also should be allowed to self-exclude yourself for a definite or indefinite period of time in order to promote a safer and more healthy gaming behavior.
• The safety of your personal data is another top priority for all regulated enterprises. For this reason advanced encryption technology must be used in order to protect sensitive information, so you don’t have to worry when providing your banking details, ID, address, or whatsoever. In addition, many anti-fraud measures must be implemented which means that any money laundering or identity theft are out of the question.
• All games must be provably fair and unbiased. In order to achieve that reputable casinos are obligated to use random number generators (RNGs) – a special algorithm that ensures the genuine outcome of each game. In short, the results are absolutely unpredictable and impossible to direct.
• The payment systems must be reliable, easy to use, and as smooth and fast as possible. So you shouldn’t face any trouble when placing your deposit or making withdrawals.
• Professional and prompt customer support services must also be provided in order to assist the players in case of technical issues or any kind of questions.

This page is available in several different languages which is certainly a plus. Have a look:

Languages: English, Finnish, French, German, Italian, Portuguese, Spanish

Still, there are countries whose residents aren’t allowed to open an account and gamble here. This is the full list:

Restricted countries: Algeria, Australia, Belgium, Bulgaria, Cyprus, Iran, Iraq, Israel, Jordan, Lithuania, Malta, Morocco, Netherlands, Pakistan, Tunisia, United Kingdom, United States

Deposit and Withdrawal

Currencies: Euro (EUR), US Dollar (USD)

Unfortunately the banking options available with this casino are as poor as everything else on this page. It turned out that you can find just a small selection of payments such as credit/debit cards, bank transfers, and several online payment solutions such as Mifinity, Interac, and CashLIB.

Still, on its website Playoro claims to accept several other alternatives such as Skrill, Neteller, Neosurf, and Flexepin, so the exact range may vary according to your country of residence. Yet, we wouldn't have high hopes, just because there’s still a pretty huge chance that the options are going to be rather limited in number. Not to mention that cryptocurrencies are completely out of the picture, which is rather unusual for an online casino nowadays.

On top of that, only a few of the payments can be used for making withdrawals, so this is another bummer. As for the payment conditions, they seem to be fine, but that’s the only positive we can say.

Let’s see some more details, starting with the deposits:

As you see there are just a few ways to make an investment here and bank transfers are not even part of them. Instead you can count only on credit/debit cards like Visa and Mastercard, as well as Interac, Mifinity, and CashLIB. The minimum deposit varies – €10 for most of the options with Interac being the only exception requiring at least €7. We have to admit, the minimums are favorable and quite affordable. Nothing is mentioned about the transaction fees, so we suggest staying on guard, just in case.

The withdrawal options are even more limited, if that’s possible. In order to cash-out your money you can use bank transfers, credit/debit cards, or Interac – that’s it! At least the minimum withdrawal is fixed at €10, which is a standard for the sector, so we are pleased with it. The maximum however is not specified. Not only that but in the Terms and Conditions the house also fails to explain the general maximum cash-out limits on daily, weekly, and monthly basis. There’s no data about the transaction fees as well, so there might be some fees, or maybe not? Who knows. One is for sure – stay vigilant and keep your eyes open for further taxes.

What we know however is that the casino may ask for some additional information and personal documents before accepting your withdrawal request. This means that you may be asked for personal data such as ID, utility bills, address, or copies of the credit/debit card that has been used to top up your balance. All of this is a standard procedure that every other casino tends to implement in order to verify your identity.

And speaking about withdrawals, in most of the cases online casinos also tend to include a rollover requirement. This means that you have to make a certain amount of turnovers of your deposit before being eligible to perform any payouts. This is made in order to prevent money laundering and to ensure that all money deposited is used for gaming purposes only. The usual rollover is between x1 and x3 but anything higher than that is considered as disadvantageous for you. In this case, unfortunately, Playoro doesn’t specify how much wagers you need before being allowed to cash-out your winnings, so watch your step just in case.

Another thing you should keep in mind is that any account that hasn’t been used for 6 consecutive months shall turn inactive. As a result a monthly administrative fee of maximum €5 will be charged. The good news is that you’ll be notified 30 days prior to these changes, plus that you can always log in/ reactivate or just close your account. Also beware that if the account remains inactive for 90 calendar days or more, the whole balance will be deducted in one time. Same applies in the event that a player has no approved deposit and a positive balance remains inactive for 7 consecutive days, so be careful. You can read more down below:

Games and game suppliers

Unfortunately Playoro doesn’t collaborate with many gaming studios – in fact they are barely 24! As a comparison, most of the reputable houses tend to work with more than 80 game suppliers, so the range here is just off putting. Still, we managed to find some popular brands such as Pragmatic Play, Play’n Go, Playson, Yggdrasil, and Spribe for example, this is just not enough to compensate for the lackluster gaming library. These are all the game providers you can find here:

Game providers: Leander, Play'n GO, Mr Slotty, PragmaticPlay, Playson, Yggdrasil, PGSoft, Big Time Gaming, TrueLab, Salsa Technology, Mancala, Caleta, Espresso Games, BetGames.tv, Reevo, Nolimit, Onlyplay, Turbogames, Platipus, Hacksaw, CT Interactive, Macaw Gaming, Spribe

The gaming lobby is another feature that seems to be quite disappointing. It’s just too basic and simple, not to mention that some pages regularly stop loading or are just too slow. Apart from that there are several main categories such as All games, Top games, Slots, New, Jackpots, Table games, Scratch, Bingo, InstaWin, and Live casino games.

The Slots are not too vast but still you can find some popular and trendy games here thanks to game providers such as Pragmatic Play, Play’n Go, or Playson to name a few. Apart from that some of the most interesting titles you can spot here are for example Gates of Olympus, Book of Dead, Sweet Bonanza, Sugar Rush, Legacy of Dead, Buffalo Power, Legend of Perseus, Rise of Olympus, Moon Princess, Legacy of Egypt, Rise of Merlin, Gold Rush, House of Doom, Candy Reels, Candy Bonanza, Fire Joker, and Wolf Gold. To be honest, there are only several games powered by Pragmatic Play, so don’t have high expectations about that. In addition, many trendy titles are also missing like for example Gonzo’s Quest, Age of Asgard, Starburst, Elvis Frog in Vegas, Aztec Magic Bonanza, and many more.

There are several popular Crash games such as Aviator, Plinko, Limbo Cat, and Bayraktar – overall that’s it.

The Table games are a massive disappointment, just because you can find barely 18 games in total! It’s pointless to say how insufficient and poor that range is. Still, heer are some of the titles on the list – Jacks or Better, European Blackjack, Lucky Blackjack, Joker Poker, Single Deck Blackjack, American Roulette, Bonus Deuces Wild, Blackjack VIP, and European Roulette. No Baccarat nor any Game shows are to be found though.

The Live Casino games are even more discouraging if that’s even possible! There are only five games in total and that’s it. So if you were expecting at least an average Live Dealers catalog, don’t even waste your time opening the website. Anyway, here are the games – Dice Duel, Speedy 7, Wheel of Fortune, Lucky 6, and 6+ Poker.

No Sportsbook is available, so this is another weak point of this casino.

Conclusion

As you see, there’s barely anything that can attract you into opening an account here. The e-gaming license is the only positive we can say about this house plus the fairly low minimum deposits and withdrawals. Apart from that however everything else seems lackluster, boring, and just not up to scratch. For this reason we suggest looking for an alternative – there are plenty of reputable online casinos that can offer safe conditions together with high-quality services.